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Charlene Kratzer
Charlene Kratzer at Nucar Nissan of Allentown

Charlene Kratzer | Page 9

Service Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.4
406 Reviews
4.4

406 Reviews

Write a Review

406 Reviews of Charlene Kratzer

September 13, 2023

Dealership Rating
Employee Rating

Quick and fast very pleased with the service I was given would different recommendations them More

by Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Chelsea Norton, Mario Sessanta

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Sep 13, 2023

Nucar Nissan of Allentown responded

We appreciate your recommendation and wonderful review! We are happy that your service was quick and easy! Take care!

September 09, 2023

Dealership Rating
Employee Rating

Excellent customer service took the time to text me or call about progress met my expectations More

by Fritz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Norton, Mario Sessanta

Print
Sep 11, 2023

Nucar Nissan of Allentown responded

Thank you for your wonderful words about our service department! We are glad you had such a wonderful experience with us!

September 08, 2023

Dealership Rating
Employee Rating

Have had good experiences using this service department. Easy to make appointments and prices are fair More

by roark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 08, 2023

Nucar Nissan of Allentown responded

Thank you for your wonderful feedback! We are glad to hear that you had a good experience with us! Take care!

September 03, 2023

Dealership Rating
Employee Rating

Done as promised doing on line is better actual phone call poor service trie making appointment by phone poor More

by PFRIEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Print
Sep 05, 2023

Nucar Nissan of Allentown responded

Thank you for your feedback and 5-star rating! Have a wonderful day!

August 29, 2023

Dealership Rating
Employee Rating

Mario has always shown courtesy and professionalism. Everyone at the dealership has always been great. More

by MICHAELMACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Print
Aug 29, 2023

Nucar Nissan of Allentown responded

Hello, thank you for your feedback! We are glad to hear that you found our staff was professional and great! We hope to see you again!

August 26, 2023

Dealership Rating
Employee Rating

Rothrock is good place to use for OEM service and affordable pricing. As long as they keep prices and quality, they have my business. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 28, 2023

Nucar Nissan of Allentown responded

We appreciate your business with us and your kind review about our business! We look forward to your next visit!

August 25, 2023

Dealership Rating
Employee Rating

Always have my work done at Rothrock. Simone takes good care of me in the Service Department. Simone goes above and beyond for her customers and so does the other woman back there, they b More

by Suzanne Heine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Patrick Jeffers , Patrick Jeffers is wonderful also, great guy all around

Print
Aug 28, 2023

Nucar Nissan of Allentown responded

Thank you for giving praise to our staff who helped you during your time at our dealership! We appreciate your business with and are looking forward to seeing you in the winter!

August 19, 2023

Dealership Rating
Employee Rating

Great dealership, always top notch sales and Service. Car is always ready when promised and at a fair price More

by njme7703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Print
Aug 21, 2023

Nucar Nissan of Allentown responded

Thank you so much for saying we are top notch! We are glad you had an amazing experience with us!

August 13, 2023

Dealership Rating
Employee Rating

Amazing services,prompt precision,smiling people that were so nice I could of pissed myself More

by USHOULDSMILEMORE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Nate Marinelli, Steve Bennett, Anthony Karb, Chelsea Norton, Mario Sessanta

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Aug 14, 2023

Nucar Nissan of Allentown responded

Thank you for such an incredible review about your service with us! We are thrilled to hear that everyone you encountered was so nice! Until the next time we meet, take care!

August 10, 2023

Dealership Rating
Employee Rating

Much better that last I looked at vehicle. Never treat so bad . Excellent this time. More

by ED.SLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Nate Marinelli, Kevin Podratz

Print
Aug 11, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to give us this positive feedback! We hope to see you again for all of your auto needs! Take care!

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