248 Reviews of Chelsea Norton
October 31, 2024
No idea why I’m getting this email as I have not bought a car there and can’t recommend a service that gets to get reviews when people haven’t shopped there. car there and can’t recommend a service that gets to get reviews when people haven’t shopped there. More
October 28, 2024
I have been having lots of issues with this reactive and they were very informative with what was going on. They were also very nice! It was great dealing with them! they were very informative with what was going on. They were also very nice! It was great dealing with them! More
Other Employees Tagged: Charlene Kratzer
September 30, 2024
I feel that service was less of a hassle when the dealership was owned by rothrock. No complaints about the actual work done. But I do feel like expensive services that I do not currently need are dealership was owned by rothrock. No complaints about the actual work done. But I do feel like expensive services that I do not currently need are being pushed. Being told that services are required maintenance when my automobiles manual clearly states they are not due for 5,000 more miles. Do not like being called by the sales representatives every time I take my car for service. I am not interested in buying a new car right now. More
Other Employees Tagged: Simone McErlean, Charlene Kratzer
September 16, 2024
Excellent work. Very happy. I've already recommended your body shop to several people. Thank you so much. Very happy. I've already recommended your body shop to several people. Thank you so much. More
Other Employees Tagged: Simone McErlean, Charlene Kratzer, Mario Sessanta
August 23, 2024
Simone and all mechanics are great have bought several cars there great use from Al that work there cars there great use from Al that work there More
Other Employees Tagged: Simone McErlean, Charlene Kratzer, Mario Sessanta
June 21, 2024
I was completely satisfied with the service I received when I had my car in for an oil change. It was completed in a timely manner. Not sure the name of the receptionist but she was pleasant and helpful. when I had my car in for an oil change. It was completed in a timely manner. Not sure the name of the receptionist but she was pleasant and helpful. More
May 18, 2024
Had my truck inspected on short notice and the squeeze me in. Great service and done on time. in. Great service and done on time. More
Other Employees Tagged: Simone McErlean, Charlene Kratzer, Mario Sessanta
May 03, 2024
2 months and still waiting for new transmission (the second transmission under warranty for the same van )… I’m down a van and service has no idea when the new transmission will come in. Chris has inter second transmission under warranty for the same van )… I’m down a van and service has no idea when the new transmission will come in. Chris has intervened with no success. I had a transmission put in another van from a different dealership in a week. My van is the one sitting at the back of the lot —probably needs a new battery now too… More
Other Employees Tagged: Chris Andrews, Mario Sessanta , Terri Singer
April 25, 2024
It took over 5 hours to do an oil change and to rotate tires. I hope this was an off day because I am a long time customer. tires. I hope this was an off day because I am a long time customer. More
Other Employees Tagged: Charlene Kratzer, Mario Sessanta
April 25, 2024
Thank-you rothrock for selling and taking care of my nissan, the ladies in the nissan service side are amazing there always professional and very friendly thanks again for great service nissan, the ladies in the nissan service side are amazing there always professional and very friendly thanks again for great service More
Other Employees Tagged: Simone McErlean, Charlene Kratzer, Mario Sessanta

