Charlene Kratzer
Charlene Kratzer at Nucar Nissan of Allentown

Charlene Kratzer | Page 11

Service Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.4
406 Reviews
4.4

406 Reviews

Write a Review

406 Reviews of Charlene Kratzer

July 11, 2023

Dealership Rating
Employee Rating

Mario always does a great job checking me and letting me know my vehicle is done. If there ever is any issues resolves the problem. More

by Fusion 2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Jul 11, 2023

Nucar Nissan of Allentown responded

Thank you for letting us know how we did, and for highlighting some of our staff that assisted you! Take care!

June 28, 2023

Dealership Rating
Employee Rating

The service was very good, just seems a little expensive for what I only had done! More

by YUDT4413
Service Price Transparency
Recommend Dealer
Yes
Jun 28, 2023

Nucar Nissan of Allentown responded

Hello, thank you for taking the time to give us this feedback! We sincerely appreciate your business, and if you need anything from us feel free to contact us!

June 27, 2023

Dealership Rating
Employee Rating

Best service Ive had as a jeep owner. You now have my business as opposed to my old dealership More

by tnngu123
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Norton

Jun 27, 2023

Nucar Nissan of Allentown responded

Thank you giving us this wonderful feedback! We are so glad that you found our dealership, and we hope you come back for all of your auto needs.

June 26, 2023

Dealership Rating
Employee Rating

Great and quick service. Awesome job. Very polite and friendly employees. Clean and well kept facilities. More

by TFAUST22
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time to let us know how we did! Have a wonderful day!

June 24, 2023

Dealership Rating
Employee Rating

Very professional & Curtious vehicle was repaired on time Thank You 👍 for everyone's hard work. More

by Lynnwood339!
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Jun 26, 2023

Nucar Nissan of Allentown responded

It is great to hear everything was done quickly and to your satisfaction! We hope you have a great day!

June 23, 2023

Dealership Rating
Employee Rating

They are proffessional, organised and have a great customer care service. I had a great service experience from Rothrock team More

by shiluli kennedy
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Nucar Nissan of Allentown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

June 22, 2023

Dealership Rating
Employee Rating

They fixed one problem really well. The staff was great. Now they are working on another program!! More

by monk2317
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Nucar Nissan of Allentown responded

Hello there, thank you for taking the time to let us know how we did! We are looking forward to seeing you again! Take care!

June 18, 2023

Dealership Rating
Employee Rating

The dealership is very good. As far as worki g with you.the repair men are also good and do very good work. More

by ELSIEQ0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta, Kevin Podratz

Jun 19, 2023

Nucar Nissan of Allentown responded

We thank you for this positive review! We are glad that you had such a wonderful experience at our dealership! If you ever need anything auto related in the future, feel free to stop by or contact us!

June 11, 2023

Dealership Rating
Employee Rating

I really had a good experience with my service at rothrock .Charlene got me in right away, and I thought the price was very good. Everyone was professional and nice also the service department and th More

by RLEWIS3725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Donna Oswald, Nicole Mohr , Scott Smith five star

Jun 12, 2023

Nucar Nissan of Allentown responded

We're so glad to see that you had a 5-star experience here at Rothrock Motors! We appreciate the rating!

June 11, 2023

Dealership Rating
Employee Rating

I was very happy with my service at Rothrock. Charlene got me in right away and I thought the service was done very well. Everybody was very professional and friendly the dealership is very clea More

by RLEWIS3725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simone McErlean, Donna Oswald, Nicole Mohr , Scott Smith five star

Jun 12, 2023

Nucar Nissan of Allentown responded

Thank you for taking the time out of your day to leave us such a kind review! We at Rothrock Motors are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks!

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