Charlene Barber

Very friendly, not pushy, worked with us to meet our needs. We left happy with the way we were respected. The Pentagon had needs. We left happy with the way we were respected. The Pentagon had More

by Abcormc Verified Customer Verified Customer

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Friendly, Polite and respectful reception. Job done rapidly and car was washed. Thank you for accepting a repair without appointment Job done rapidly and car was washed. Thank you for accepting a repair without appointment More

by Bert Verified Customer Verified Customer

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Totally unorganized and chaotic. What should have been a simple easy transaction was miserable and frustrating. Financial lady took 2 hours to print forms wasting tons of paper and m What should have been a simple easy transaction was miserable and frustrating. Financial lady took 2 hours to print forms wasting tons of paper and my time. Paperwork should have been printed before I arrived as they knew I would be back at a set time. Craig was very pleasant. Damage to the tint on front windshield was covered by sales stickers and not revealed under after I signed car was as is. Kind of shady if you ask me. I was told all recalls were completed and I signed that they were but according to Jeep recall is still open. All in all, I had a better experience at Findlay Chevrolet 4 years ago. More

by REBECCA39 Verified Customer Verified Customer

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Awesome service great auto dealership would recommend honest and reliable service staff is the best. honest and reliable service staff is the best. More

by Taj Verified Customer Verified Customer

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Everything was great at services, they were professional, polite, listen to my concerns, explained everything to me correctly, and kind of been better thank you professional, polite, listen to my concerns, explained everything to me correctly, and kind of been better thank you More

by MASCO0 Verified Customer Verified Customer

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Excellent team,Helpful in helping us find a vehicle with no pressure from a salesman or their finance team, just excellent people I will continue to shop there and will tell everybody else and The service d no pressure from a salesman or their finance team, just excellent people I will continue to shop there and will tell everybody else and The service department is excellent overall experience superb More

by Mikegeraci65 Verified Customer Verified Customer

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I have leased 3 cars from Findlay Lincoln. The dealership is great with everyone being very service oriented including the service dept. My salesperson, Alan Rothenberg is the best salesperson The dealership is great with everyone being very service oriented including the service dept. My salesperson, Alan Rothenberg is the best salesperson I have ever dealt with. He makes it such a pleasant experience & easy process! He takes the time to share his extensive knowledge & experience in the right model for you & your family.. I highly recommend Findlay Lincoln & ask for Alan for a great experience! More

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Fast service Always treated right at Findlay Lincoln! Best service in town Trusted as my go to service team Thank you Best service in town Trusted as my go to service team Thank you More

by SPATRICK2 Verified Customer Verified Customer

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Title: Look no Further and Experience the Exceptional Service at Findlay Lincoln Henderson 2024 Lincoln Nautilus Premier II I recently had the pleasure of experiencing outstanding service at Findlay Service at Findlay Lincoln Henderson 2024 Lincoln Nautilus Premier II I recently had the pleasure of experiencing outstanding service at Findlay Lincoln Henderson, and I can confidently say that no other dealership compares in terms of pricing, customer service, and genuine care for their customers. From start to finish, every member of the team went above and beyond to ensure my satisfaction. First and foremost, I must commend Charlene, the Internet Director, for her exceptional assistance throughout the process and genuine commitment to customer satisfaction. Charlene was prompt, courteous, and extremely knowledgeable about the inventory and pricing options. Took the time to listen attentively to my needs and concerns, offering invaluable insights and advice every step of the way. Charlene made the entire experience seamless and stress-free, guiding me through with professionalism and a genuine desire to help. Cheryl, the Concierge, From the moment I expressed interest in a vehicle online, Cheryl reached out to me promptly, demonstrating her dedication to ensuring a seamless and personalized experience. Her professionalism and efficiency set the tone for a positive interaction. Kairo, Sales Consultant, was an absolute pleasure to work with. From the moment I stepped onto the lot, I was greeted with warmth and professionalism, setting the tone for an outstanding customer experience. Kairo's approach to sales was refreshingly different. Instead of bombarding me with technical jargon and overwhelming features, he took the time to explain every detail of the vehicle in a manner that was clear and easy to understand. His depth of knowledge about the vehicle was impressive, and he patiently answered all of my questions, ensuring that I felt confident and informed. I appreciated his transparency and honesty throughout the process. While I did not have the opportunity to work directly with Silas, even in his absence, his influence on the team was palpable. The enthusiasm and dedication with which the team spoke of him reflected his commitment to excellence and customer care. Kimball, Finance Manager, was instrumental in securing a financing option that fit my budget and preferences. He explained all the details clearly and patiently answered all my questions, making the financial aspect of the transaction straightforward and hassle-free. Jeff, Sales Manager, leads by example with his commitment to excellence and customer satisfaction. He ensured that all aspects of my experience exceeded expectations. In an industry where honesty can sometimes be hard to come by, it was refreshing to encounter a dealership that prioritizes transparency and integrity above all else. The staff at Findlay Lincoln Henderson exemplify these values in every interaction, creating a positive and trustworthy environment for their customers. Compared to competitors like BMW, Genesis, Audi, Acura, and Mercedes, Findlay Lincoln Henderson stands out as a beacon of excellence in the luxury car market. Their commitment to quality, customer service, and overall satisfaction sets them apart and ensures that once you've experienced the Findlay Lincoln Henderson difference, you'll never look back. Overall, my experience at Findlay Lincoln Henderson was nothing short of exceptional. The team's commitment to providing top-notch service, combined with their genuine care and attention to detail, sets them apart from other dealerships. If you're in the market for a luxury vehicle I wholeheartedly recommend Findlay Lincoln Henderson to anyone in search of a superior dealership experience! More

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Alan provided extra explanations on the features of my new Nautilus. Between Alan and Silas Walker you get great attention and they make sure you are a happy customer. This is my 3rd Lincoln Nautilus an new Nautilus. Between Alan and Silas Walker you get great attention and they make sure you are a happy customer. This is my 3rd Lincoln Nautilus and I couldn't be more pleased with my latest 2023 Nautilus which includes massage seats. More

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