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Chad Thompson
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Chad Thompson
Service Advisor
Advantage Chevrolet of Bolingbrook
115 W South Frontage Rd.
Bolingbrook, IL 60440
77 Reviews
77 Reviews
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77 Reviews of Chad Thompson
Verified Customer
May 06, 2025
My experience with Chad was seamless. I dropped off my truck the night before for an early morning appointment the next day. Chad contacted me the minute they opened to confirm the vehicl I dropped off my truck the night before for an early morning appointment the next day. Chad contacted me the minute they opened to confirm the vehicle was being serviced and kept me updated when the service was complete. I had a few random questions that he handled right away. I picked up the car later that same evening and all was great. No stress, no hassle, and I was on my way. Bada-Bing Bada-Boom. More
by schneid44
May 04, 2025
Advantage Chevy is a real recommendable dealer because my Chevy Tahoe needed service, and Freddy borrow me an electric loaner . Very fast service. Great job advantage Chevy Chevy Tahoe needed service, and Freddy borrow me an electric loaner . Very fast service. Great job advantage Chevy More
by Rail
Other Employees Tagged: John Montgomery, Freddy Pantoja
May 03, 2025
Always honest service. Manager out working and helped me. Best service dealer and coffee too. Manager out working and helped me. Best service dealer and coffee too. More
by chamcn23
Other Employees Tagged: Samantha Jordan, RJ Banaszak, Jimmy Mendoza
May 01, 2025
When I dropped off my car, everything was good, but I never received an update like I normally do about them. I’m working on the car when they pull it in. I never got an update of when it was done. I had never received an update like I normally do about them. I’m working on the car when they pull it in. I never got an update of when it was done. I had to walk back out to the service center And find my keys in the shop after like an 1 hr 15 min. Which is. It a big deal but just letting you know More
by SKYATES1997
April 29, 2025
Chad was diligent to communicate and get the vehicle fixed ahead of schedule. Chad was not the problem; he was the solution. Advantage did their own vehicle inspection and somehow missed the front sus fixed ahead of schedule. Chad was not the problem; he was the solution. Advantage did their own vehicle inspection and somehow missed the front suspension springs not being properly seated in their respective housings, creating a deadly ride. When it was pointed out to them 60+ days after purchase, and upon discovery by a Walmart Auto Technician, they took ownership of the error to fix the issue. I'll give them that. Lesson learned: don't assume any major reputable dealership inspected and fixed the obvious before sale. More
by stevenhibberd8306
April 26, 2025
I just love Samantha she is the best service advisor you all have there. She is very attentive, she communicates everything very well, and she keeps you updated on your vehicle every sing step of the way. S all have there. She is very attentive, she communicates everything very well, and she keeps you updated on your vehicle every sing step of the way. She is the absolute best. As long as she's there I will be bringing my car there. More
by jessicaramey1220
Other Employees Tagged: Samantha Jordan, RJ Banaszak, Jimmy Mendoza
April 25, 2025
I brought my truck in for its first scheduled maintenance service. I spoke with Mr. Banaszak as I had a question regarding my power tailgate open close function and he helped me figure out that I just didn't service. I spoke with Mr. Banaszak as I had a question regarding my power tailgate open close function and he helped me figure out that I just didn't know how to operate it properly. I appreciate his effort to help figure it out. More
by Leon.R
Other Employees Tagged: RJ Banaszak
April 25, 2025
Very informative and informative! Very personable service no problems whatsoever Will Always Recommend Advantage Service Can’t Wait Till my next oil change Very personable service no problems whatsoever Will Always Recommend Advantage Service Can’t Wait Till my next oil change More
by GRFULONE
Other Employees Tagged: Samantha Jordan, RJ Banaszak, Jimmy Mendoza
April 24, 2025
Chad was great, he was professional and he called me quickly at home after I dropped off my car for service to let me know the status. He also had my car part rushed order so that I can have my car as quickly at home after I dropped off my car for service to let me know the status. He also had my car part rushed order so that I can have my car as soon as the next day, thank you so much Chad for taking ownership More
by Stardebs
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