Chad Covert
Chad Covert at Heiser Toyota
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Chad Covert

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
236 Reviews
4.7

236 Reviews

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236 Reviews of Chad Covert

December 31, 2024

Dealership Rating
Employee Rating

Every one at Heiser is there to serve you and take care of all of your needs. More

by MUSICLOVERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 30, 2024

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Employee Rating

First scheduled service with oil change went perfectly. My truck was returned clean. Oh and the mocha was good! More

by RJF1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 27, 2024

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Employee Rating

Understood my point of “get to the bottom Line” quickly or I’m out the door. More

by stoneman1929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 26, 2024

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Employee Rating

Jordan was a pleasure to deal with! ! Answered any questions that I had would recommend dealing with the dealership and Jordan More

by brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Jordan Christian

Dec 28, 2024

Heiser Toyota responded

Thank you, Brian, for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 23, 2024

Dealership Rating
Employee Rating

Darrin Henry, and the sales staff at Heiser Toyota did a phenomenal job in providing all the necessary information we needed to Make an informed decision in purchasing a vehicle from Heiser. All of the sta More

by gary w
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

Dec 23, 2024

Heiser Toyota responded

Gary, thank you so much for choosing Heiser Toyota! Please let us know if Darrin or the team can be of any more assistance. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 23, 2024

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Employee Rating

I will never go to any Heiser dealership ever for anything. I have been dealing with the flu for weeks, I haven’t been myself, I have been incredibly stressed out from work, the holiday season and wi More

by Todd krenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jorgo Ndina, Amanda Millonzi

Dec 31, 2024

Heiser Toyota responded

We're sorry that you didn't have a completely satisfying experience, Todd. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 14, 2024

Dealership Rating
Employee Rating

Left several messages for Jacob and never returned calls deal shorted me 400 dollars we agreed on would never recommend this dealership to anyone More

by kenny.houston1456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 18, 2024

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Kenny, we'd love to address your concerns in detail. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

December 13, 2024

Dealership Rating
Employee Rating

Always fast and friendly service given. Never have to wait very long for an appointment. More

by jmyench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Jordan Christian

Dec 15, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 12, 2024

Dealership Rating
Employee Rating

I have been at this dealership a number of years and so far I have been pleased with my interaction and service! More

by bootyboo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

December 11, 2024

Dealership Rating
Employee Rating

They went above and beyond to make sure we were taken care of. They gave us a fair trade for our old vehicle and made the process extremely smooth. More

by Favoritepie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 12, 2024

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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