Cesar Luna
Cesar Luna at Mark Christopher Auto Center

Cesar Luna

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
25 Reviews
4.7

25 Reviews

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25 Reviews of Cesar Luna

September 27, 2025

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Employee Rating

Luis was extremely helpful with getting me the car I wanted. Everyone was great from the other dealerships I have dealt with this one by far exceeded my expectations will recommend to any of my family a More

by Breeandake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, Luis Morales

Sep 27, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Mark Christopher Auto Center. It's great to know that our team exceeded your expectations and that you’ll be recommending us to your family and friends. We look forward to assisting you with your future purchases! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 27, 2025

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Outstanding service with friendly staff, honest communication, quick turnaround, and excellent quality work. Always professional and highly recommended dealership experience. More

by Carlos N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2025

Mark Christopher Auto Center responded

Thank you, Carlos! I truly appreciate your kind words about the outstanding service you received at Mark Christopher Auto Center. It's great to hear that our team's friendly approach and commitment to honest communication made your experience a positive one. We look forward to seeing you again and appreciate your recommendation! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 20, 2025

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1: Don't like that you can't schedule appts. on Saturdays. It would make it much more convenient if appts. were available. 2: No one called to tell me my car was ready, I was just told very fi More

by REPOSMOMMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avo Injian

Sep 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I appreciate your concerns regarding scheduling appointments on Saturdays and the communication about your vehicle's readiness. At Mark Christopher Auto Center, we strive to provide better service and communication to all our customers, and your input helps us improve. I'm glad to hear that you found the waiting area to be nice and clean; we aim to create a comfortable environment for our customers. Please feel free to reach out to me directly with any further suggestions or to discuss your experience in detail. We value your business and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 19, 2025

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This dealership was very clean and a nice environment & the sales reps who helped us were very professional, nice & educated. Our sales reps Alex Sabriaba & Joe Gonzalez were very informative & patient w More

by ehs1979rgilbert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Alex Sarabia

Sep 19, 2025

Mark Christopher Auto Center responded

Thank you so much for your wonderful review, Gilbert! We truly appreciate your kind words about our team members, Alex and Joe, and their dedication to helping you find the right vehicle at Mark Christopher Auto Center. It's great to hear that your car purchasing experience was comfortable and informative. We look forward to assisting you again in the future and hope you enjoy your new car! Please feel free to share your experience with others. Thank you for recommending us! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 14, 2025

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Employee Rating

Sergio was very helpful, patient and attentive you our needs while shopping for a new car. I recommend his service. More

by GMartinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Rodriguez

Sep 14, 2025

Mark Christopher Auto Center responded

Thank you for your great review! I'm pleased to hear that Sergio provided you with helpful, patient, and attentive service while shopping for your new car. Your recommendation means a lot to us at Mark Christopher Auto Center. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 04, 2025

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Employee Rating

Went in and had my oil change and tire rotation done in under 2 hours definitely better and faster then most other dealers More

by VIRGINIOR115
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Javier Juarez, Juan Fletes

Sep 04, 2025

Mark Christopher Auto Center responded

Thank you for your fantastic review! We're thrilled to hear that you had a quick and efficient experience with your oil change and tire rotation at Mark Christopher Auto Center. We always strive to provide top-notch service to our customers. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 31, 2025

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My service was very professional and the service advisor made my visit very pleasant as always More

by rickywoodard06
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Ricky! I'm thrilled to hear that your experience at Mark Christopher Auto Center was professional and pleasant. Our team strives to provide the best service possible, and it’s great to know we succeeded. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 17, 2025

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Employee Rating

The tech looked over my new used car to make sure it was in decent condition More

by PCACCATINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I'm happy to know that our technician took the time to thoroughly inspect your car at Mark Christopher Auto Center. We appreciate your trust in us and look forward to assisting you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2025

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Awesome dealership. However for my diesel truck the paperwork said my def was topped off. When I checked to see it wasn’t. Transparency and integrity is very important a More

by matthewbigbe51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the DEF levels in your diesel truck. At Mark Christopher Auto Center, we value transparency and integrity, and it’s important to us that our customers feel confident in their service. If you would like to discuss this further, please feel free to reach out to us directly. We appreciate your input and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

Dealership Rating
Employee Rating

She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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