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Cesar Luna
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Cesar Luna
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
12 Reviews
12 Reviews
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12 Reviews of Cesar Luna
April 16, 2025
Amazing professional staff and friendly environment. I had the pleasure of working with Robert Garcia and he made my entire experience from start to finish exceptional I had the pleasure of working with Robert Garcia and he made my entire experience from start to finish exceptional More
by Kyle Roth
Other Employees Tagged: Sam Fakhouri, Robert Garcia, Anthonny Farfan, Sam Abdelmesseh , Greg Hess
Verified CustomerApril 13, 2025
Ceasar took care of my trucks first oil change and a warranty issue within the same day. A1 service warranty issue within the same day. A1 service More
by marcoluga89
Other Employees Tagged: Mario Sanchez, Jerry Pena
April 11, 2025
Was mislead on pricing which cause me to cancel purchase. Down payment taken prior to pricing review. Now I'm waiting for a refund. The were able to take my money within a short period of time but seems to b Down payment taken prior to pricing review. Now I'm waiting for a refund. The were able to take my money within a short period of time but seems to be taking a while to receive the refund. More
by Gportz72
Other Employees Tagged: Greg Hess, Bryan Morales, Jerry Pena
April 08, 2025
You cant miss at mark chris. The service is great. Trustworthy and reliable. I would not go anywhere else. The service is great. Trustworthy and reliable. I would not go anywhere else. More
by JJWINANS
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Jackie Klosky, Leslie Fuentes, Julie Escobar , Rigo
April 01, 2025
The recall repair work was quick and easy. My only issue was trying to schedule the repair. My wife called to schedule an appointment at least 3 times, left a message, and never got a return c My only issue was trying to schedule the repair. My wife called to schedule an appointment at least 3 times, left a message, and never got a return call. I called twice before learning the part had to be ordered and was about a week out. Then, I had to call and find out if the part had been delivered. Good service, poor communication. More
by bayerj37
March 10, 2025
Working with Mark Christopher Cadillac has made buying a vehicle a wonderful experience. The XT4 was ready for it's first oil change but with our busy schedule, it was going to be hard to get the car over d vehicle a wonderful experience. The XT4 was ready for it's first oil change but with our busy schedule, it was going to be hard to get the car over during the Service Department regular work hours. Mark Christophers after hour drop off and pick-up worked perfectly for what we needed and the oils change and check over was done without incident More
by JOE@SJDINC.COM
Other Employees Tagged: Jeff Rizzi
March 07, 2025
Terrible service! I will not buy another vehicle from here. I took my truck in for service and no one called me to give an update on my vehicle. I had to call a total I will not buy another vehicle from here. I took my truck in for service and no one called me to give an update on my vehicle. I had to call a total of 7 times for two days because no one would call me back after they said they would and when someone finally called they said they had to keep it another two days. They gave me no rental, I had to get one myself the next day to get to work and the day I picked up the rental and paid I went to go pick up my belongings I needed for work in my truck at the dealership and they told me it was done after they had told me it was going to be there for another two days. I rented a car for nothing. Their customer service is by far the worse. More
by BENJIAA
