Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Cesar Luna

Overview Reviews (6) Inventory (1067)

Contact Me

View All Employees

< View All Employees

Cesar Luna

Refer Me

Cesar Luna

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me

4.3

6 Reviews

Overview Reviews (6) Inventory (1067)

4.3

6 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Cesar Luna

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

6 Reviews of Cesar Luna

March 17, 2025

Dealership Rating

Employee Rating

Jerry Peńa keeps assisting me even after the sale and also jeeps following up to see of i need anything. also jeeps following up to see of i need anything. More

by lorenzolanderos806

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jerry Peńa

Report | Print

Mar 17, 2025 -

Mark Christopher Auto Center responded

Thank you, Lorenzo, for your outstanding review! We’re thrilled to hear about your positive experience at Mark Christopher Auto Center and appreciate your kind words about Jerry Peńa. It's great to know that he continues to assist you and follow up after your purchase. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 13, 2025

Dealership Rating

Employee Rating

My service writer, Caesar, was extremely helpful. My vehicle was ready ahead of schedule. Thank you for great service. My vehicle was ready ahead of schedule. Thank you for great service. More

by RDANDRE11199

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that Caesar was able to assist you so effectively and that your vehicle was ready ahead of schedule. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback is greatly appreciated. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2025

Dealership Rating

Employee Rating

Working with Mark Christopher Cadillac has made buying a vehicle a wonderful experience. The XT4 was ready for it's first oil change but with our busy schedule, it was going to be hard to get the car over d vehicle a wonderful experience. The XT4 was ready for it's first oil change but with our busy schedule, it was going to be hard to get the car over during the Service Department regular work hours. Mark Christophers after hour drop off and pick-up worked perfectly for what we needed and the oils change and check over was done without incident More

by JOE@SJDINC.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Rizzi

Report | Print

Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that your experience with Mark Christopher Auto Center was a positive one, especially with the ease of scheduling your XT4's first oil change. It's great to know our after-hours drop-off and pick-up worked perfectly for you. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

Dealership Rating

Employee Rating

Terrible service! I will not buy another vehicle from here. I took my truck in for service and no one called me to give an update on my vehicle. I had to call a total I will not buy another vehicle from here. I took my truck in for service and no one called me to give an update on my vehicle. I had to call a total of 7 times for two days because no one would call me back after they said they would and when someone finally called they said they had to keep it another two days. They gave me no rental, I had to get one myself the next day to get to work and the day I picked up the rental and paid I went to go pick up my belongings I needed for work in my truck at the dealership and they told me it was done after they had told me it was going to be there for another two days. I rented a car for nothing. Their customer service is by far the worse. More

by BENJIAA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Report | Print

Mar 10, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the delay and communication issues with your truck service at Mark Christopher Auto Center. Your feedback is important, and I appreciate you bringing this to my attention. I encourage you to reach out directly to discuss your experience further, as we are committed to improving our service standards. Thank you for your feedback, and we hope to have the opportunity to regain your trust in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 20, 2025

Dealership Rating

Employee Rating

My appointment was taken in when I was told it would and Caesar did a fine job with the service and the time that he told me it would be done Caesar did a fine job with the service and the time that he told me it would be done More

by LARRY79GAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 21, 2025 -

Mark Christopher Auto Center responded

Thank you for your positive feedback, Larry! We're thrilled to hear that Caesar provided excellent service and that your appointment went as planned. At Mark Christopher Auto Center, we strive to ensure our customers have a great experience, and your satisfaction means a lot to us. We look forward to seeing you again for your future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2025

Dealership Rating

Employee Rating

I was able to make an appointment you guys honored it on time and everybody there was very helpful time and everybody there was very helpful More

by hubert.romero

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Hubert! We're thrilled to hear that your appointment was honored on time and that our team was helpful during your visit. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback motivates us to keep up the good work. We look forward to welcoming you back again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Dealership Inventory (1067 Vehicles)

2018 Chevrolet Equinox | used

$20,500

2018 Chevrolet Equinox

used

Black exterior

Shiftable Automatic

4WD

$20,500

View Vehicle Details

View Details

2019 Chevrolet Tahoe | used

$37,000

2019 Chevrolet Tahoe

used

Black exterior

6-Speed Shiftable Automatic

2WD

$37,000

View Vehicle Details

View Details

2019 Chevrolet Traverse | used

$34,000

2019 Chevrolet Traverse

used

Dk. Gray exterior

9-Speed Shiftable Automatic

FWD

$34,000

View Vehicle Details

View Details

2019 GMC Yukon XL | used

$56,950

2019 GMC Yukon XL

used

Black exterior

10-Speed Shiftable Automatic

4WD

$56,950

View Vehicle Details

View Details

2018 GMC Terrain | used

$21,000

2018 GMC Terrain

used

White exterior

9-Speed Shiftable Automatic

FWD

$21,000

View Vehicle Details

View Details

2017 Ford Explorer | used

$21,950

2017 Ford Explorer

used

Black exterior

Shiftable Automatic

FWD

$21,950

View Vehicle Details

View Details

View All Inventory

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

Cesar Luna

Service Advisor

Mark Christopher Auto Center

6 Reviews of Cesar Luna

Dealership Inventory (1067 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.