Cassie Smith
Cassie Smith at Arlington Heights Ford

Cassie Smith | Page 11

Internet Manager

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
132 Reviews

Hometown: Palatine Resides in: McHenry Cassie started here at age 16. She has worked in our office as a cashier, been a coordinator in our Business Development Center, and now manages that Department with Mayra. Cassie is also the personal assistant for all the managers...she gets handed all the things no one else is willing to do.

Dealership Experience

24 yrs, 1 mo

5.0

132 Reviews

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132 Reviews of Cassie Smith

April 14, 2022

Dealership Rating
Employee Rating

Very satisfied with the service and knowledge i received from Justin and Elliot. Smooth easy transaction More

by Deld1369
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel , Joe Baez, Jon Franklin, Tony Guido, John Rodriguez, Justin Silva

Apr 19, 2022

Arlington Heights Ford responded

Deld1369, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Justin's and Elliot's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Arlington Heights Ford Team

January 10, 2022

Dealership Rating
Employee Rating

Elliott was the best! Helped me find the car I wanted and focused on exactly what I said I wanted and needed! The perfect fit More

by karlyt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jose Gutierrez, Elliott Reichel , Jon Franklin, Tony Guido, John Rodriguez, Frank White

Jan 13, 2022

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

October 20, 2021

Dealership Rating
Employee Rating

I had an excellent experience at Arlington Ford. Sales and finance departments were very professional with the out-of-state sale. Highly recommend them! More

by jbrunk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Saldana, Frank White

August 26, 2021

Dealership Rating
Employee Rating

Mr. Waddle did an amazing job! The team is the best and you will not be sorry for your experience at arlington heights ford. Thanks guys! More

by Mrodriguez1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Mike Waddle, Jose Gutierrez , Joe Baez, Jon Franklin, Tony Guido, John Rodriguez, Frank White

November 03, 2020

Dealership Rating
Employee Rating

Prompt attention to problem. Extra key made in shorter time than expected. I received appropriate assistance because of my wheelchair resulting in accessibility for me. More

by bgeverhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ikram "Ike" Alam , Samantha Chavez

September 29, 2020

Dealership Rating
Employee Rating

We always purchase our cars from Arlington Heights Ford. The entire team there is amazing and makes the purchasing process so simple! No reason to go anywhere else! Thank you! More

by Dave T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Elliott Reichel , Joe Baez, Tony Guido, John Rodriguez, Anthony Soto, Steve Verhagen

May 24, 2020

Dealership Rating
Employee Rating

Excellent Arlington Heights Ford never disappoints. The service department always goes the extra mile to make sure we are satisfied with our repairs! Thanks fo More

by Tony and Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Mike Waddle , Tony Guido, John Guido, Sr., Arnie Kosovski, Wade Mikosz, Neal Snyder, Steve Verhagen, Tony in the Finance Dept

May 14, 2020

Dealership Rating
Employee Rating

Outstanding. I am 85 years old and have been to many dealers. AH Ford is the only one that has ALWAYS done what they said they would do, and then some. Thank you More

by Bill Dearhammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Rich Jacobsen , John Guido, Sr.

May 11, 2020

Dealership Rating
Employee Rating

2017 Explorer I had a great experience leasing my 2017 Explorer through AHF. They made it a smooth and seamless process. Would definitely recommend AHF for anyone l More

by Tom P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood , Victor Martinez, John Rodriguez

April 03, 2020

Dealership Rating
Employee Rating

Satisfying new car purchase Always a good experience dealing with AHF. They brought the test drive vehicle to my house and we were able to complete the transaction via email and More

by mbstro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr.

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