Dealership Experience
9 mos
17 Reviews
Write a Review17 Reviews of Cassie Gordon
December 11, 2024
Always Great Service at Patriot. I'm always in and out quickly. The customer waiting lounge is always stocked with snacks and drinks. I'm always in and out quickly. The customer waiting lounge is always stocked with snacks and drinks. More
Other Employees Tagged: Ryan Scott, Jared Higinbotham
November 14, 2024
My car is running better and efficiently. Y’all have great Customer Service, well done… Y’all have great Customer Service, well done… More
Other Employees Tagged: Mark Demaro, Ryan Scott , Hugh Lilly
November 09, 2024
What a great experience! Austin worked with me and got my payment affordable and in a new Grand Cherokee. Highly recommend Austin worked with me and got my payment affordable and in a new Grand Cherokee. Highly recommend More
Other Employees Tagged: Rey Pina, Teresa Adams, Austin Taylor, Talon Rispoli, Todd Collier, Ryan Scott, Jared Higinbotham, Nathanial Harlan, Jarrett Rector , Seth Knight
November 08, 2024
Went well overall. Seemed there was an issue with the prices from online compared to in person due to software updates on the LMS. James the Lube Mechanic really did me Seemed there was an issue with the prices from online compared to in person due to software updates on the LMS. James the Lube Mechanic really did me a solid when the truck was not fixed after I paid and picked the truck up the truck and it was was stuck in manual mode. I drove it to the highway and turned it back to the dealer before getting on. The service dept was closed, but James jumped in voluntarily and managed to get me a loaner while the service was closed. James got me a nice Loaner at that, which really helped the transition. Alsothe lady in payroll worked with me afterhours. Thank you for working with me while my truck was down unexpectedly throughout the weekend and into Monday. Ryan Scott was great to work with as well. That you, James, Ryan and the Payroll girl (forget her name) and Patriot. More
Other Employees Tagged: Ryan Scott , James, Lube Mechanic
October 10, 2024
Making sure to go the mile to get things done in a timely manner takes the time to sit down and breaks things down to great understanding and always looking for affordable ways very welcoming making sure I’m manner takes the time to sit down and breaks things down to great understanding and always looking for affordable ways very welcoming making sure I’m not hungry and thirsty very patient and open to questions always making sure I’m comfortable and I’m sure for all customers too More
Other Employees Tagged: Teresa Adams, Mark Demaro, Bruce Gramm, Derek Childers, Konstantin Khandros, Ryan Scott , Ben Perry, Christopher Rodgers, Ronny Roughton, Zac Smith
October 05, 2024
Bad service, they broke the tire lock when they rotated the tires, they just say they are going to order me another one and they don't do anything, it's been more than 6 months now.. the tires, they just say they are going to order me another one and they don't do anything, it's been more than 6 months now.. More
Other Employees Tagged: Teresa Adams, Derek Childers, Ryan Scott , Christopher Rodgers, Ronny Roughton
September 30, 2024
Wasn’t told that my appointment would not include troubleshooting the issue I listed because it was Saturday. I was told I had a secondary battery under my passenger seat . I found that not to be t troubleshooting the issue I listed because it was Saturday. I was told I had a secondary battery under my passenger seat . I found that not to be true More
Other Employees Tagged: Teresa Adams , Christopher Rodgers
September 12, 2024
Great service, clean place, quick job, 100% recommended, my car was in good hands, thanks my car was in good hands, thanks More
Other Employees Tagged: Teresa Adams, Jake Adams, Todd Collier, Ryan Scott, Roque Benitez , Seven Bailey, Daniel Martinez, Christopher Rodgers
September 12, 2024
Great salesmen, best customer service. They no how to treat people and work they. Awesome They no how to treat people and work they. Awesome More
Other Employees Tagged: Austin Taylor, Ryan Kallam, Allen Starks, Mark Demaro, Bruce Gramm, Derek Childers, Konstantin Khandros , Ben Perry, Christopher Rodgers, Tara stills