
Dealership Experience
11 mos
19 Reviews
Write a Review19 Reviews of Cassie Gordon
February 20, 2025
The whole team was amazing and my husband and I couldn't be more appreciative of all the outstanding people they have to help with all your car buying needs. be more appreciative of all the outstanding people they have to help with all your car buying needs. More
Other Employees Tagged: Ramses Rodelo, Derek Childers, Ryan Scott, Jared Higinbotham, Jarrett Rector
January 18, 2025
Zack Smith did a wonderful job with the sales aspect! Maybe just more info with the financial side but all in all good job! Maybe just more info with the financial side but all in all good job! More
Other Employees Tagged: Zack Smith, Bruce Gramm, Derek Childers, Ryan Scott
December 11, 2024
Always Great Service at Patriot. I'm always in and out quickly. The customer waiting lounge is always stocked with snacks and drinks. I'm always in and out quickly. The customer waiting lounge is always stocked with snacks and drinks. More
Other Employees Tagged: Ryan Scott, Jared Higinbotham
November 14, 2024
My car is running better and efficiently. Y’all have great Customer Service, well done… Y’all have great Customer Service, well done… More
Other Employees Tagged: Mark Demaro, Ryan Scott , Hugh Lilly
November 09, 2024
What a great experience! Austin worked with me and got my payment affordable and in a new Grand Cherokee. Highly recommend Austin worked with me and got my payment affordable and in a new Grand Cherokee. Highly recommend More
Other Employees Tagged: Rey Pina, Austin Taylor, Talon Rispoli, Ryan Scott, Jared Higinbotham, Jarrett Rector , Teresa Adams, Todd Collier, Nathanial Harlan, Seth Knight
November 08, 2024
Went well overall. Seemed there was an issue with the prices from online compared to in person due to software updates on the LMS. James the Lube Mechanic really did me Seemed there was an issue with the prices from online compared to in person due to software updates on the LMS. James the Lube Mechanic really did me a solid when the truck was not fixed after I paid and picked the truck up the truck and it was was stuck in manual mode. I drove it to the highway and turned it back to the dealer before getting on. The service dept was closed, but James jumped in voluntarily and managed to get me a loaner while the service was closed. James got me a nice Loaner at that, which really helped the transition. Alsothe lady in payroll worked with me afterhours. Thank you for working with me while my truck was down unexpectedly throughout the weekend and into Monday. Ryan Scott was great to work with as well. That you, James, Ryan and the Payroll girl (forget her name) and Patriot. More
Other Employees Tagged: Ryan Scott , James, Lube Mechanic
October 10, 2024
Making sure to go the mile to get things done in a timely manner takes the time to sit down and breaks things down to great understanding and always looking for affordable ways very welcoming making sure I’m manner takes the time to sit down and breaks things down to great understanding and always looking for affordable ways very welcoming making sure I’m not hungry and thirsty very patient and open to questions always making sure I’m comfortable and I’m sure for all customers too More
Other Employees Tagged: Mark Demaro, Bruce Gramm, Derek Childers, Konstantin Khandros, Ryan Scott , Teresa Adams, Ben Perry, Christopher Rodgers, Ronny Roughton, Zac Smith
October 05, 2024
Bad service, they broke the tire lock when they rotated the tires, they just say they are going to order me another one and they don't do anything, it's been more than 6 months now.. the tires, they just say they are going to order me another one and they don't do anything, it's been more than 6 months now.. More
Other Employees Tagged: Derek Childers, Ryan Scott , Teresa Adams, Christopher Rodgers, Ronny Roughton
September 30, 2024
Wasn’t told that my appointment would not include troubleshooting the issue I listed because it was Saturday. I was told I had a secondary battery under my passenger seat . I found that not to be t troubleshooting the issue I listed because it was Saturday. I was told I had a secondary battery under my passenger seat . I found that not to be true More
Other Employees Tagged: Teresa Adams, Christopher Rodgers
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