Cassie Allen
Cassie Allen at Showcase Honda
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Cassie Allen

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.9
96 Reviews
4.9

96 Reviews

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96 Reviews of Cassie Allen

February 14, 2025

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Employee Rating

Have had constant issues with my "certified preowned" Honda civic. Paid $700 for "major service" in September 2024. 1 went to a different mechanic last week who believes showcase Honda did not actually More

by TOM@MIDWAYSTRAGIES.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Feb 17, 2025

Showcase Honda responded

We take the quality of our work seriously and strive to ensure that every customer receives the service they expect. Please know that we are committed to resolving any discrepancies with the work completed. We’d like to invite you to reach out to Sean Hoopes, our Service Director, at 602-274-3800. He would be more than happy to discuss the specifics of your situation and review the details of your service.

February 12, 2025

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Employee Rating

Good service, smooth process, friendly staff, and great communication—highly recommend for a hassle-free experience! More

by subhambadhyal
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma

Feb 13, 2025

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear you had a smooth experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

February 09, 2025

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Employee Rating

Very knowledgeable accommodating kudos to you Austin. Thank you and Honda for all your help More

by VGENTRY2005
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski, Jonathan Wilson , Andre Stokes

Feb 10, 2025

Showcase Honda responded

Thank you! We're thrilled to hear about your positive experience with Austin and our team. Your kind words motivate us to keep providing the best service possible. We appreciate your support and look forward to assisting you again!

February 08, 2025

Dealership Rating
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I have always had great service at Showcase Honda. Casey has always been a great advisor. More

by GDG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron McDonald

Feb 10, 2025

Showcase Honda responded

Thanks! We're thrilled to hear you consistently enjoy excellent service at Showcase Honda. Casey truly is a fantastic advisor, and we appreciate you recognizing their hard work. Your support means a lot to us!

January 29, 2025

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Great service! Very polite and efficient ! Would recommend to anyone. Have been using them for years. More

by neerasm
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 30, 2025

Showcase Honda responded

Thank you for your kind words! We're glad to hear you've been with us for years and appreciate our service. Your recommendation means a lot to us, and we look forward to serving you again.

January 29, 2025

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Employee Rating

Prompt and courteous service. Service Advisors are knowledgeable and are good listeners. Put the customer first. More

by MDAY16
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski

Jan 31, 2025

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that our Service Advisors provided you with prompt and courteous support. Your satisfaction is our top priority, and we appreciate your recognition of our team's dedication to putting customers first. We look forward to serving you again!

January 19, 2025

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Employee Rating

My service associate was the greatest and he is a definite asset to the car dealership More

by VINNYBILLISI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Showcase Honda responded

Thanks for the fantastic feedback, Vinny! We're thrilled to hear about your positive experience with our service associate. We strive to provide top-notch service, and it’s great to know our team is making a difference! Your support means a lot to us.

January 03, 2025

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Employee Rating

I was quite pleased with Cassie. Good communication and kept things on schedule. I appreciate a woman in a traditionally male dominated field. I especially enjoyed Alejandro Verga More

by mmmcboop
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Green, Alejandro Vergara, James Birchman, Francisco Ostos , Fernando who helped me finance the car

Jan 06, 2025

Showcase Honda responded

Thanks! We’re thrilled to hear about your positive experience with Cassie, Alejandro, and the financing team. It's fantastic that you felt supported throughout the process. Enjoy your new car, and we look forward to serving you again at Showcase Honda!

December 30, 2024

Dealership Rating
Employee Rating

Run away,advisers are only looking for commission, take your car to a mechanic. They recommended transmission fluid change for my car even though they did it last time less than 3000 miles. They had me pay More

by souilimiloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2025

Showcase Honda responded

Our goal is always to provide honest and transparent service, and we apologize if this was not conveyed during your visit. We recommend routine maintenance to ensure the longevity and performance of your vehicle, but we understand how it can feel repetitive when services are suggested close to a previous visit. We strive to ensure customers feel informed and confident about the services we recommend. If you would like to discuss your experience further, please reach out to Sean Hoopes, Service Director, at 602-274-3800.

December 23, 2024

Dealership Rating
Employee Rating

Great Service. Reasonably priced. Explained everything well and listened when I had something to say. More

by MARKOVSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Suzuki, Austin Czerwinski

Dec 30, 2024

Showcase Honda responded

Thanks! We're thrilled to hear you had a great experience with us. Providing excellent service and valuing our customers' input is what we strive for. Your feedback is appreciated!

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