Carter Hartley
Carter Hartley at Southern Hyundai Newport News
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Carter Hartley

Sales Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
37 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

6 yrs, 7 mos

4.8

37 Reviews

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37 Reviews of Carter Hartley

December 04, 2024

Dealership Rating
Employee Rating

We do not buy cars very often, so always feel a little intimidated. Joel Washington did an excellent job, putting us at ease, explaining our car options to fit our needs, and was very professional and ea More

by jlawsonw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Washington , Chris Beck

November 03, 2024

Dealership Rating
Employee Rating

Chris Clifton was great to work with! He was good with my many questions and provided me with options to meet my needs. More

by chead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sydney Smith , Chris in finance

October 29, 2024

Dealership Rating
Employee Rating

Kevin Conley and Logan Martin were great they helped get the car I wanted at the price I wanted. More

by rifflerj42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Conley, Logan Martin

Oct 30, 2024

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 20, 2024

Dealership Rating
Employee Rating

WOW! We had an awesome day at Southern Hyundai in Newport News. Went to the dealership and had a pretty good idea of what we wanted. Our salesman was Mich More

by Happy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Smith (and he gets 5 stars also)

Oct 23, 2024

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 03, 2024

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Employee Rating

Excellent service and extremely helpful! They were able to get me exactly what I was looking for. I would definitely refer Joel for anyone looking to buy and will return for any future purch More

by nicole.alise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Washington, Sydney Smith

September 08, 2024

Dealership Rating
Employee Rating

I was able to communicate with our sales representative, Chris C for several days before going up on Saturday. He helped make the process easy and stress free. Before we drove away in our new Elantra, Chris More

by gdtolley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Catherine Gordon, Chris Clifton

August 31, 2024

Dealership Rating
Employee Rating

Derrick is awesome always gets me in and out and I get excited service always every time I come in for service 🙌 More

by ROLANDA77.RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Phillips, Robert Bradford, Zachery Posey , Kevin Conley, Brenda Messer

August 29, 2024

Dealership Rating
Employee Rating

Southern hyundai was very nice and helpful answer all questions we had. I am very glad that choose southern hyundai to buy my first vehicle. Jake was extremely nice and helpful in getting me right vehi More

by JUDGEMENTIZT
Recommend Dealer
Yes

Other Employees Tagged: Catherine Gordon, Jake

August 29, 2024

Dealership Rating
Employee Rating

Vanessa is pure 💯 LIAR! !!!! Can't be trusted!!!👺👺🤬🤬😡😡 Terrible experience dealing with her! Never again!! More

by leroy_burch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

August 29, 2024

Dealership Rating
Employee Rating

Joel was phenomenal! Very friendly and personable, I didn’t feel like he was pushy or trying to upsell me at any point in the process. Everyone was incredibly friendly an More

by danielle.brice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Washington , Catherine Gordon

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