Carson Sievers

Worst place to buy a car ever. If I could give zero stars, I absolutely would. Let me share my experience in detail so you can understand just how TERRIBLE it was. I purchased a If I could give zero stars, I absolutely would. Let me share my experience in detail so you can understand just how TERRIBLE it was. I purchased a Pre-Owned car from Corwin Toyota Boulder on October 15, 2024. I only got the car on October 16, and by October 18, it was already showing mechanical issues. Here’s the timeline of events regarding my experience with their service department: First visit (October 22-24, 2024) – The car had overheating issues. Some parts of the cooling system were replaced, but the issue persisted. Second visit (October 28-31, 2024) – The oil warning light turned on. At this point, I suggested exchanging the vehicle or canceling the purchase, as I had lost confidence in the car’s reliability. However, the manager insisted I leave the car with them again, guaranteeing that this time they would definitively fix the problem. Despite further repairs, the issue was not resolved. Third visit (November 2, 2024 - January 4, 2025) – The check engine light came on again. The dealership kept the car for 64 days, performing extensive repairs, including work on the cooling system and head gaskets. However, the problem was still not resolved. Three weeks after getting the car back, the same issues returned. At that point, I decided to take it to another dealership, where, in just one day, they diagnosed that the car needed a new engine, a repair that costs more than the vehicle itself. Throughout this process, the treatment I received from the managers was highly unprofessional and dismissive. From the beginning, the service manager downplayed my concerns, insisting that the problems were not serious, despite clear indications to the contrary. During my last visit, the sales manager made me wait a long time, showed no priority for my case, and completely disregarded the documents I brought. Now, a new manager is handling my case via email but is responding with sarcasm, even stating, "We don’t have a crystal ball" to predict mechanical failures—an inappropriate response given the circumstances. Now, I am still paying for a car I cannot use, while the dealership refuses to take responsibility for selling a vehicle with a latent defect. If you are considering purchasing a vehicle from this dealership, I strongly advise AGAINST it. My experience has been frustrating, time-consuming, and costly. I hope my review helps others avoid the same situation. I'm still trying to request the cancellation of the purchase, I hope that at least they do this to make up for all the time I've already lost, all the money, and all the stress. I also left this review on Google, and they responded by asking me to call a phone number that does not exist! More

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Everyone was absolutely wonderful. I was able to look at, test drive and pay for the car very quickly. I was able to look at, test drive and pay for the car very quickly. More

by C.STEVENSON_X Verified Customer Verified Customer

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Everyone was very friendly and straightforward no xx, which I thought all car salesman were supposed to be but Carson was great. Pretty quick in time too for a busy Friday night. Car was detailed nicely which I thought all car salesman were supposed to be but Carson was great. Pretty quick in time too for a busy Friday night. Car was detailed nicely and was clean. More

by CARTERJRICH01 Verified Customer Verified Customer

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Carson and Conrad are easy to work with and really care overall. Great people to work with if you’re looking to get in a new vehicle overall. Great people to work with if you’re looking to get in a new vehicle More

by CHRISTIAN Verified Customer Verified Customer

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Clean, professional, friendly environment to buy a car! See Carson for your sales needs! Great experience overall! See Carson for your sales needs! Great experience overall! More

by FFPEANUTS411 Verified Customer Verified Customer

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Just beginning my relationship from 300 miles away. So far things have gone very well. Carson Sievers has been very good to work with. I have ordered a vehicle that won’t be available until sometime So far things have gone very well. Carson Sievers has been very good to work with. I have ordered a vehicle that won’t be available until sometime in January. I will drive to Boulder with my trade in at that time. I will update my rating when the deal is completed. More

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Very clean and welcoming, a bit short staffed but besides that helped me get a car that I wanted :) that helped me get a car that I wanted :) More

by ISAIAH FLORES Verified Customer Verified Customer

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Super helpful, patient, and positive, this was a great experience! Carson helped me determine my best truck experience and I came away happy! experience! Carson helped me determine my best truck experience and I came away happy! More

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Carson is very helpful and always made time to answer my questions about the purchasing process even with how busy the dealership gets. He was very knowledgeable and friendly questions about the purchasing process even with how busy the dealership gets. He was very knowledgeable and friendly More

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Carson sold our son a car in July. When I saw the car I wanted was at Corwin, I immediately contacted him. He is a pleasure to work with. Makes the ho-hum of the whole process bette When I saw the car I wanted was at Corwin, I immediately contacted him. He is a pleasure to work with. Makes the ho-hum of the whole process better. More

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