Carroll Chester
Carroll Chester at BMW of Silver Spring
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Carroll Chester

Parts Specialist

BMW of Silver Spring

3211 Automobile Boulevard
Silver Spring, MD 20904

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5.0
10 Reviews
5.0

10 Reviews

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10 Reviews of Carroll Chester

July 01, 2024

Dealership Rating
Employee Rating

Fantastic service! Couldn’t say enough good things about this dealership. Really appreciate the wonderful customer relations. More

by alexberenberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 03, 2024

BMW of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

June 01, 2024

Dealership Rating
Employee Rating

All the persons involved in the purchase process were very cordial. This includes KarenH, MaxM, John, and Steve. Most notably Amit Thanki provided very patient and detailed instructions related to set More

by NM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Moyer, JC Thomas, Steve Roumeliotis , Karen Herbert

Jun 03, 2024

BMW of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2024

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Employee Rating

This is my 3rd new BMW purchase from your dealer. Thanks for taking great care of me!!! More

by RRZEBROWSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

BMW of Silver Spring responded

Hi, thank you for your support! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Silver Spring!

January 16, 2024

Dealership Rating
Employee Rating

Steve Roumeliotis at Silver Spring BMW was very helpful. Answered every question. Love the car. The entire experience was a pleasure. I will be back the next time I’m in the market. More

by Scott
Recommend Dealer
Yes
Jan 18, 2024

BMW of Silver Spring responded

Hello Scott, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 22, 2023

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Employee Rating

Always great customer service when I visit. From the service department to the parts department. More

by nward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2023

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 11, 2023

Dealership Rating
Employee Rating

Having had a bad experience at another BMW dealership in Maryland trying to order an ix IDrive 50, I called just to see what might be coming in to the dealership. Steve answered the call, gave me clear and More

by clementsdm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Roumeliotis , Chris Allen, I think finance was Chris Allen, not sure without the picture, but she was profession and pleasant and easy to chat with.

Sep 14, 2023

BMW of Silver Spring responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 23, 2023

Dealership Rating
Employee Rating

Nate Vitek, Client Advisor, guided us through the car delivery day, introduced us to our new Z4, walked us through the My BMW app and answered our questions. He was a big help setting up the car for the More

by jsmsitw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gen Awanohara, Nate Vitek

Jun 04, 2023

BMW of Silver Spring responded

Hi, we are so happy to read such a great review about BMW of Silver Spring! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2023

Dealership Rating
Employee Rating

Brittany is absolutely wonderful. This is my second time I've purchased a car from BMW of Silver Spring,. The service was great, so I decided to come back and purchase my next vehicle More

by JoyceTabb
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Barrett

Jun 05, 2023

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2022

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Employee Rating

Eric Lovo and the entire BMW of Silver Spring team always provide top tier service! More

by CCHESTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Diss, Kerry Jones, Eric Lovo, Iso Ebong , Chris Allen, Andre Arias, Aaron DeVane, Joanna McCarthy

Jan 02, 2023

BMW of Silver Spring responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2022

Dealership Rating
Employee Rating

From the first day I met Mr. Roberto Jimenez, my experience at BMW has been amazing. He made my purchase experience so seamless and less stressful. He is alway available when nee More

by Fritz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gen Awanohara, Roberto Jimenez, Jhonayra Vargas

Oct 31, 2022

BMW of Silver Spring responded

Hi Fritz, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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