Huntington Beach Mazda

I bought my CX-5 new at HB Mazda, but if you have a Mazda that's out of warranty, think again about having HB Mazda do repairs. I had a CEL and a DTC, and took my CX-5 to HB Mazda where they charged $200 that's out of warranty, think again about having HB Mazda do repairs. I had a CEL and a DTC, and took my CX-5 to HB Mazda where they charged $200 to diagnose, and then said the car has a clogged heater core which they would charge $2,600 to replace... Replacing a heater core in any car with only 50,000 miles on it is the stupidest thing I've ever heard. I did a bi-directional flush on the core and found lots of plastic chips that were coming from a deteriorating "plastic" impeller on the water pump. I was astonished to find that Mazda had actually installed a low quality water pump with a plastic impeller in the factory. Now I'm concerned that Mazda might have done other cheap, cost cutting things on this car when they built it, and I'm leery about keeping the car. Anyone who has the same experience can look forward to paying what they quoted me, then, when the water pump goes out completely, due to the cheap plastic impeller, they'll also have to spend another grand to replace the water pump, as well... That's a projected total of $4,000 to have HB Mazda fix this problem. I replaced the water pump myself and the total cost of the repair to me, including HB Mazda's dubious $200 diagnostic fee, was $600, plus six hours of my time. I once thought highly of Mazda, but now I'll never own another one... Mazda and its Service people are seriously Unethical. More

In mid October, I brought both cars in for servicing. As usual, a fantastic job! As usual, a fantastic job! More

Great experience, no pressure salesman. Joe is knowledgeable and easy to work with. Thank you! Joe is knowledgeable and easy to work with. Thank you! More

Mr. Joe Rosales and the HB Mazda team are excellent. We have been working with them for the last six years, and consistently, we are impressed with the service and care we receive. Thank you, Joe, for hel have been working with them for the last six years, and consistently, we are impressed with the service and care we receive. Thank you, Joe, for helping us get a great deal on a larger vehicle for our growing family. We look forward to continuing to go to only HB Mazda in the coming years. - The Sessions More

Best dealership I've ever used. Staff and Service 10/10. I highly recommend them. Staff and Service 10/10. I highly recommend them. More

This review is a little delayed! But Eric is 10/10! He’s helped me get into 2 Mazda CX-5 and I couldn’t be more grateful. My grandmas in the market for a new car and hope she gets a But Eric is 10/10! He’s helped me get into 2 Mazda CX-5 and I couldn’t be more grateful. My grandmas in the market for a new car and hope she gets a chance to meet with him! I’d always recommend him! More

Tyson and Eric were great to work with, very personable and they made the process very smooth and quick. and they made the process very smooth and quick. More

I just want to thank this dealership and their service department as I am coming up on 5yrs of owning 2 Mazdas. Both these cars have been wonderful and the service has been FANTASTIC!!!!!!!!!!!!! Chris ha department as I am coming up on 5yrs of owning 2 Mazdas. Both these cars have been wonderful and the service has been FANTASTIC!!!!!!!!!!!!! Chris has been great in every situation where one of my cars needed attention. David, Daniel, Fernando are also GREAT!!!!!!!!!!! KEPP DOING THE GREAT WORK THAT YOU HAVE BEEN! More

Experienced amazing service. Eric is people-oriented, a great listener, and an understanding and caring professional. He made our experience comfortable and welcoming. Thank you Eric is people-oriented, a great listener, and an understanding and caring professional. He made our experience comfortable and welcoming. Thank you Eric! More

Very scary situation with an incident affecting my wifes Mazda. Of course Mazda was there to help my wife as they always do!!! Just a terrific dealership Mazda. Of course Mazda was there to help my wife as they always do!!! Just a terrific dealership More