Caroline Combs
Caroline Combs at BMW of West Chester

Caroline Combs

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
128 Reviews

Dealership Experience

6 yrs, 1 mo

4.9

128 Reviews

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128 Reviews of Caroline Combs

January 14, 2026

Dealership Rating
Employee Rating

I was in for oil service & chose to wait while the work was done. Caroline got the work done quickly & went over the multi point checkup results with me as well. I’ve had my BMW’s serviced here for many y More

by ROSS_BILL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 13, 2026

Dealership Rating
Employee Rating

Excellent All right All right alright ? ? Word word word word word word word word More

by Jacob of Mordovia
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

January 12, 2026

Dealership Rating
Employee Rating

Outstanding staff, great inventory, reliable, responsive, available. Great attention to detail, comfortable atmosphere. Value me as a customer More

by barbara2673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2026

Dealership Rating
Employee Rating

Professional services, great people and excellent communication with customers Always a pleasure with their service More

by BILL.SWINEHART
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

January 09, 2026

Dealership Rating
Employee Rating

It was great. Carolina Combs was great! It was great great great great great great great great great More

by JAYMROBBINS
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

January 08, 2026

Dealership Rating
Employee Rating

Overall, I've had a positive experience with the dealership and its service. I prefer this dealership over a few others I've visited. More

by KHUNTEREPEE
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

January 06, 2026

Dealership Rating
Employee Rating

Caroline always exceeds expectations. She made sure that everything was explained, the proper work was done, and I was out within the time frame promised. More

by wjohnvandenberg
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

January 05, 2026

Dealership Rating
Employee Rating

It was fine. Seemed organized. Explained what was going to happen. Clean, efficient, communication was effective More

by RAHOLL
Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

January 04, 2026

Dealership Rating
Employee Rating

Caroline was very attentive to my needs and timeline. I appreciate her assistance with the servings my car required. . More

by SLEWENSOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 04, 2026

Dealership Rating
Employee Rating

Caroline was very professional, knowledgeable, and helpful. She explained the status of my vehicle in detail and patiently answered all of my questions. I would definitely work with her as my serv More

by mmitnick.mm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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