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Carmen Lukowski

Overview Reviews (27)

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Carmen Lukowski

Ron Marhofer Hyundai

1260 Main Street
Cuyahoga Falls, OH 44221

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4.1

27 Reviews

Overview Reviews (27)

4.1

27 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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27 Reviews of Carmen Lukowski

April 01, 2026

Dealership Rating

Employee Rating

As always I'm informed what needs to be done and go to waiting to enjoy the hospitality! waiting to enjoy the hospitality! More

by climmieknox1949

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Jessica

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Apr 03, 2026 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2026

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Tire balance took longer than expected but was complicated when they found 2 bent rims which they are replacing at no cost. complicated when they found 2 bent rims which they are replacing at no cost. More

by RoyGCooperRgc383102

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright

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Mar 30, 2026 -

Ron Marhofer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2026

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Absolutely loved this dealership. Worked with my situation and made the extra effort to help me transition to my next car! Worked with my situation and made the extra effort to help me transition to my next car! More

by j.j.futch50

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Andrew Masich

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Mar 30, 2026 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2026

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From the minute I walked in they treated me like family, this problem why I have been a long time customer, I walked in this time just to have my lease serviced and walked out with the car of my dreams . Th this problem why I have been a long time customer, I walked in this time just to have my lease serviced and walked out with the car of my dreams . Thank you to all the Marhofer team !! A ten rating just isn’t enough, they deserve so much more. More

by Ladycrock12

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , I can’t remember every one’s name but they are all a ten

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Mar 29, 2026 -

Ron Marhofer Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Marhofer Hyundai of Cuyahoga Falls! Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2026

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Courteous, clear explanations and discussion of required service. I’ve been very pleased for 10+ years with Marhofer Hyundai! service. I’ve been very pleased for 10+ years with Marhofer Hyundai! More

by Stevenblazey857

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Mar 29, 2026 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2026

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Ron Marhofer worked on my vehicle for over six weeks to repair accident damage and did not complete the job correctly. My vehicle now needs to be taken to another shop for corrective repairs. Extremely dis repair accident damage and did not complete the job correctly. My vehicle now needs to be taken to another shop for corrective repairs. Extremely disappointed with Kevin (manager) and staff at Marhofer Collision! More

by Cmkloss2014

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Debonaire Wright

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Mar 26, 2026 -

Ron Marhofer Hyundai responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to our General Manager Chris Gates at cgates@marhofer.com . We look forward to hearing from you.

Mar 26, 2026 -

Cmkloss2014 responded

While on the phone and at Marhofer Collision I asked Kevin to speak to his manager multiple times. He informed me that he didn’t have a manager and if I wanted to speak to someone above him I would have to speak to the owner. I will send an email to the information provided.

March 20, 2026

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Had a great experience finding my vehicle and everyone there were such a great help there were such a great help More

by Luckyrivers35

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Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Adam Packett

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Mar 23, 2026 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 16, 2026

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I recently had my car serviced here. Everything went very well. I was treated with courtesy and respect by all. I will bring my car here whenever it needs another service. Everything went very well. I was treated with courtesy and respect by all. I will bring my car here whenever it needs another service. More

by Regular guy

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright

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Mar 19, 2026 -

Ron Marhofer Hyundai responded

Hello, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

March 02, 2026

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Did not tell the vehicle had only 1 key and would not come down on price come down on price More

by Joseph

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Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Debonaire Wright

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Mar 06, 2026 -

Ron Marhofer Hyundai responded

Hi Joseph, thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to our General Manager Chris Gates at cgates@marhofer.com at your earliest convenience and we will do our best to resolve this with you.

Mar 06, 2026 -

Joseph responded

Like i told the other person you buy a car for $20000 it should have 2 key fob because there features in the car that i need 2 key fobs to program the setup like face id unlock door fingerprint scanner to start the car and phone unlock you need 2 key fobs to setup those features

March 02, 2026

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Chris listened to me, answered all my questions, explored my options and treated me fairly. I couldn't have asked for a better experience. my options and treated me fairly. I couldn't have asked for a better experience. More

by SarahDeFrange

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Chris Pursley, Ben (finance)

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Mar 06, 2026 -

Ron Marhofer Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.