Carmen Lukowski | Page 2

Great, fast, courteous. , friendly, and good price bundle for tire rotation and oil change. have referred them to family and friends and will continue to do so. , friendly, and good price bundle for tire rotation and oil change. have referred them to family and friends and will continue to do so. More

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The service at this dealership was impeccable especially my salesman Chris Pursley who helped me set up the oil change and car maintenance! The service writer Hank did an amazing job! my salesman Chris Pursley who helped me set up the oil change and car maintenance! The service writer Hank did an amazing job! More

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I went for regular service (oil change and tire rotation) ended up doing something with the fuel as well. I mentioned I was having some problems with a tire losing air. They quoted me 422 for two new tires c ended up doing something with the fuel as well. I mentioned I was having some problems with a tire losing air. They quoted me 422 for two new tires claiming one had wear and the other had a nail that they couldn’t “safely repair.” Additionally they said I needed a complete realignment for 200 and change. I opted to not get the work done and immediately go elsewhere. The tire had TWO nails in it that could safely be patched for 26 dollars somewhere else. There was no wear out of the norm on the tires (they only have 30,000 miles on them). I also called to ensure the work they said done was in fact done, however the tire rotation couldn’t have possibly happened considering the tire with the nail was in the same place it started in. Customer service was kind and I had a very positive experience working with Hank… but at the end of the day it very much did feel like a money grab and attempt to take advantage of me. Additionally very disappointing they are claiming they did a service that didn’t happen. More

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The service was promt and pleasant and was done in a workman like maner and the dealership was very clean workman like maner and the dealership was very clean More

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It's a clean happening building. I liked all the windows letting natural light in. Made me feel welcoming. I liked all the windows letting natural light in. Made me feel welcoming. More

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I was met when I walked through the door by a salesman. He was pleasant. We went through the paperwork and I purchased a vehicle. He was pleasant. We went through the paperwork and I purchased a vehicle. More

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Chris at Marhofer Hyundai Cuyahoga Falls was extremely helpful in assisting my husband and me with purchasing our new SUVs. We’ve actually bought both of our previous vehicles from Chris as well, and he h helpful in assisting my husband and me with purchasing our new SUVs. We’ve actually bought both of our previous vehicles from Chris as well, and he has always been wonderful to work with. He is knowledgeable, honest, personable, and reasonable, and he genuinely goes above and beyond to make sure you’re getting the best deal possible. He even helped us make sure we were getting the best price over the term of our car loan. He’s not your typical pushy car salesman, which makes the entire experience so much easier and more enjoyable. We highly recommend Chris if you’re looking to purchase a new or used vehicle! We’ll definitely continue going back to him for our future vehicles. More

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James and the whole team was GREAT! The paint job was beautiful. My car was so clean and tires were shinning. Shout out to that team as well! The paint job was beautiful. My car was so clean and tires were shinning. Shout out to that team as well! More

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Great working with them . Very efficient and professional. Would highly recommend. Great service and prices. Very efficient and professional. Would highly recommend. Great service and prices. More

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Jessica did awesome working my issue with my 2024 Kona sunroof not working all the time. sunroof not working all the time. More

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