Carmen Alicea
Carmen Alicea at Williamson Cadillac

Carmen Alicea

Express Service

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
516 Reviews
4.8

516 Reviews

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516 Reviews of Carmen Alicea

December 20, 2025

Dealership Rating
Employee Rating

Amazing service and amazing staff my go to for all my service needs. They always go above and beyond like no other dealership. More

by mikev11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2025

Dealership Rating
Employee Rating

Best customer service ever She is the best Advisor in will son Cadillac I ?? the place More

by RUBENB4
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 14, 2025

Dealership Rating
Employee Rating

As usual I got great service and I didn't have to wait long. I wouldn't have any one else even look at my vehicle. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 14, 2025

Dealership Rating
Employee Rating

As usual I got great service and I didn't have to wait long. I wouldn't have any one else even look at my vehicle. More

by MR.WELLS,8O
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 10, 2025

Dealership Rating
Employee Rating

Some of the communication was inconsistent. That's the reason i'm giving her a five, she was, however, very pleasant and attentive.When I had a question or something came up , that was inconsist More

by soniaslaughter
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Santos

December 06, 2025

Dealership Rating
Employee Rating

Excellent customer service. Service department excellent. This is my 4th GMC/cadillac vehicle and I bought all from Williamson because of their service department. More

by Rnaz57
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

December 03, 2025

Dealership Rating
Employee Rating

Informative, Superb customer service. She is always accommodating and has the best attitude and service More

by cariecasslo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 30, 2025

Dealership Rating
Employee Rating

She is the best service advisor The only reason why I keep coming to that dealership is because of her More

by CCASIMIR
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

November 25, 2025

Dealership Rating
Employee Rating

Carmen and everyone at the dealership were very helpful and courteous. It was a pleasure dealing with everyone. More

by MARIA.ALEXIS16
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julio Lopez

Nov 28, 2025

Williamson Cadillac responded

We’re glad Carmen and our staff made your experience pleasant and courteous. Thank you for recognizing their helpfulness and for choosing Williamson Cadillac.

November 25, 2025

Dealership Rating
Employee Rating

Friendly and helpful service advisor. Waiting room well provisioned with snacks and beverages. Car wash after service More

by RAULFDEZ
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Nov 28, 2025

Williamson Cadillac responded

We’re glad Carmen made your visit friendly and helpful, and that the amenities added comfort to your wait. It’s wonderful to know you left with a clean car after service.

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