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Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera | Page 4

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
232 Reviews
4.9

232 Reviews

Write a Review

Dealership Experience

13 yrs, 2 mos

232 Reviews of Carlos Silvera

August 21, 2025

Dealership Rating
Employee Rating

Bill was friendly, courteous, quick, and efficient. He made sure everything happened smoothly and we can say with confidence that we got the best deal possible. Everything happened exactly when Bill sa More

by amybee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Shelley Dupre , Bill McMahon

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Aug 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm pleased to hear that Bill provided you with such a friendly and efficient experience at Colonial West Chevrolet of Fitchburg. Enjoy your new car, and I appreciate your referrals! We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 20, 2025

Dealership Rating
Employee Rating

Extremely helpful and helped stay within my budget and got everything done within a timely manner. More

by f-marie12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas

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Aug 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg extremely helpful and that we were able to work within your budget. Timeliness is important to us, and we appreciate your recognition of that. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 19, 2025

Dealership Rating
Employee Rating

Outstanding sales and service. They made everything extremely easy and professional. I would recommend them to anyone looking for a vehicle! More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler, Robby Dodd, Pamela Bussiere

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Aug 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had an outstanding experience with our sales and service team at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us, and I appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 18, 2025

Dealership Rating
Employee Rating

Extremely relatable and professional. The transaction was smooth and made me feel welcome at the establishment. Thank you, Bill! More

by Riccis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill McMahon

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Aug 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am happy to hear that you felt welcome and had a smooth transaction with Bill at Colonial West Chevrolet of Fitchburg. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 29, 2025

Dealership Rating
Employee Rating

The work done at this dealer was great! They communicated the whole time I was in the waiting room. Pricing is good when compared to other places. I felt safe and satisfied with the service More

by merissadoubleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Merissa! I'm happy to know you had a great experience at Colonial West Chevrolet of Fitchburg. It's great to know that our communication and pricing met your expectations, and that you felt safe and satisfied with our service. We appreciate your feedback and look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 28, 2025

Dealership Rating
Employee Rating

Awesome team at colonial west always professional and courteous I wouldn’t take my vehicles anywhere else!!! More

by raul927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler, Robby Dodd , Coby Smart

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Jul 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much, Raul! I appreciate your trust in Colonial West Chevrolet of Fitchburg. It's great to hear that our team's professionalism and courtesy have made a positive impact on your experience. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

Dealership Rating
Employee Rating

Everyone is always kind and make the processes go smoothly! It makes having services to my vehicle not a hassle More

by Amandalnichols2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere , Coby Smart

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Amanda! I'm glad to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Amanda! I'm thrilled to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 22, 2025

Dealership Rating
Employee Rating

The staff are great, they work with you to help find the best prices and don't force sales More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Jun 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our staff at Colonial West Chevrolet of Fitchburg. We always strive to provide the best service and help our customers find the best prices without any pressure. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 10, 2025

Dealership Rating
Employee Rating

Great place to buy a car. Pricing is as good as other dealerships. Service is very swift and attentive. More

by stevellevine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Evan Zukowsk

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Jun 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. Our team strives to provide competitive pricing and attentive service. We appreciate your feedback and hope to see you again for your next vehicle purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 07, 2025

Dealership Rating
Employee Rating

The service was fast, they work with you to get the best price and the staff are great More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Ivan Vargas, Jeff Chandler, Pamela Bussiere, Shelley Dupre , Tommy F, Mike R

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Jun 07, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We at Colonial West Chevrolet of Fitchburg are thrilled to hear that you found our service fast and that our team was able to work with you to get the best price. I appreciate your kind words about our staff and look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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