45 Reviews
Write a Review45 Reviews of Carlos Romero
January 01, 2025
My buying experience at Graff Chevrolet was great! Both Nate’s, Alonzo, and Phillip did a great job of helping me! Both Nate’s, Alonzo, and Phillip did a great job of helping me! More
Other Employees Tagged: Alonzo Cano, Nathan Paba , Phillp
December 03, 2024
I have purchased several vehicles there over the years I really like the service department. I really like the service department. More
Other Employees Tagged: Pedro Saldivar, Adrian Tate
November 27, 2024
Always quick and responsive service. Always very friendly and greet me by name. Thank you so much for all the help you provide. Always very friendly and greet me by name. Thank you so much for all the help you provide. More
Other Employees Tagged: Malcolm Simons , Stephanie Muniz
November 24, 2024
We were met and greeted and we were given 5STAR service with our purchase. Thank you Alfredo for your ability to make us feel welcomed. Thank to Carlos for working so diligently with us. We are so happy with our purchase. Thank you Alfredo for your ability to make us feel welcomed. Thank to Carlos for working so diligently with us. We are so happy with our new car. More
November 02, 2024
This is the worst service department ever. I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month and a half. I finally call to find out what was going on They said they are waiting on a radio module. (Not sure what a radio module and body work has in common). They said the part was on backorder and that gm had just went on strike. (No telling how long that would take) So I asked does the car run they said yes I said can I please come get my car and the oil needed to be changed. They told me to give them an hour. 2 hours later I show up they have no idea where my car is. (Body shop had it since 8am) Oil hasent been changed. They proceed to tell me the car won't start. I'm now really pissed. They said the radio is pulling and draining the battery. They finally unplug the radio and a couple of batteries later I have my car. I took it to another dealership to find out they had grounded out my radio and it's fried. Had to get a new radio head. I will never do business with this dealership again. They suck! More
Other Employees Tagged: Jas Gill, Nathan Paba, Malcolm Simons, Jonathan Maldonado , Stephanie
September 22, 2024
I like this dealer ship because they go above and beyond to make me feel at home to make me feel at home More
Other Employees Tagged: Esmerelda Guevara
September 01, 2024
Good to deal with. Would recommend to other people. Need to have more vehicles on lot to choose from. Would recommend to other people. Need to have more vehicles on lot to choose from. More
Other Employees Tagged: Esmerelda Guevara, Adrian Tate
September 01, 2024
Stephanie is the best service advisor I have had. Graffs team are very professional also Graffs team are very professional also More
Other Employees Tagged: Alonzo Cano, Esmerelda Guevara, Nathan Paba, Michael Perez, Pedro Saldivar, Adrian Tate, Malcolm Simons