Carlos Romero
Carlos Romero at Graff Chevrolet Company
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Carlos Romero

Sales Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.6
45 Reviews
4.6

45 Reviews

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45 Reviews of Carlos Romero

January 01, 2025

Dealership Rating
Employee Rating

My buying experience at Graff Chevrolet was great! Both Nate’s, Alonzo, and Phillip did a great job of helping me! More

by JOHNL1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alonzo Cano, Nathan Paba , Phillp

December 03, 2024

Dealership Rating
Employee Rating

I have purchased several vehicles there over the years I really like the service department. More

by MORRISHARDWICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro Saldivar, Adrian Tate

November 27, 2024

Dealership Rating
Employee Rating

Always quick and responsive service. Always very friendly and greet me by name. Thank you so much for all the help you provide. More

by MO2961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Simons , Stephanie Muniz

November 24, 2024

Dealership Rating
Employee Rating

We were met and greeted and we were given 5STAR service with our purchase. Thank you Alfredo for your ability to make us feel welcomed. Thank to Carlos for working so diligently with us. We are so happy More

by BLVIC2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2024

Graff Chevrolet Company responded

We're glad to hear you found our staff was so knowledgeable and helpful! We'll pass on your great words to Carlos and Alfredo! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

November 18, 2024

Dealership Rating
Employee Rating

The people at Graff are very friendly and they made my car buying experience great More

by SHERYLONMILES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephanie

November 02, 2024

Dealership Rating
Employee Rating

This is the worst service department ever. I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month More

by JSnyder1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 25, 2024

Dealership Rating
Employee Rating

Great people and polite, They went out of their way to help you. And they neat in appearance. More

by NESPINO37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 22, 2024

Dealership Rating
Employee Rating

I like this dealer ship because they go above and beyond to make me feel at home More

by clarence.j.allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Esmerelda Guevara

Sep 25, 2024

Graff Chevrolet Company responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, give us a call or better yet come by and see us.!! Thank you again for choosing Graff Chevrolet and we hope to see you again.

September 01, 2024

Dealership Rating
Employee Rating

Good to deal with. Would recommend to other people. Need to have more vehicles on lot to choose from. More

by GARYWICKLIFFE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Esmerelda Guevara, Adrian Tate

September 01, 2024

Dealership Rating
Employee Rating

Stephanie is the best service advisor I have had. Graffs team are very professional also More

by CAAENBROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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