Carlos Romero | Page 2

Pretty good! Very flexible! Everyone I delt with was very commutative and willing to make a deal happen. Very flexible! Everyone I delt with was very commutative and willing to make a deal happen. More

by audrahoefelmeyer Verified Customer Verified Customer

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I do not recommend Graff Chevrolet. After I left an honest review, Carlos (sales manager) called me upset about my feedback, which felt unprofessional and uncomfortable. During the purc After I left an honest review, Carlos (sales manager) called me upset about my feedback, which felt unprofessional and uncomfortable. During the purchase, extra services and a service contract were added that were not clearly explained and were not needed. I felt pressured into accepting add-ons. I also requested cancellation, and I still have not received any cancellation notification or confirmation. Customers should be given clear, transparent pricing without unnecessary extras and timely confirmation when requesting cancellations. I’m sharing my experience so others review their paperwork carefully before signing. More

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I came in open to see what my options were with the previous vehicle that I purchased from Diego Ruvalcaba and although I really wanted to continue with the 2019 Equinox which I loved OpalLee (Named af previous vehicle that I purchased from Diego Ruvalcaba and although I really wanted to continue with the 2019 Equinox which I loved OpalLee (Named after the lady who pushed for Juneteenth to be a national holiday - Fort Worth's own). I knew I would be forking out money for repairs which be costly in the end. So it made sense to try to get something newer. This is my VERY FIRST BRAND NEW PURCHASE WHICH IS EXCITING! Because of this dealership going above and beyond when I needed a newer vehicle in the beginning of this relationship, that alone made me return. I'm grateful. More

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I came in open to see what my options were with the previous vehicle that I purchased from Diego Ruvalcaba and although I really wanted to continue with the 2019 Equinox which I loved OpalLee (Named af previous vehicle that I purchased from Diego Ruvalcaba and although I really wanted to continue with the 2019 Equinox which I loved OpalLee (Named after the lady who pushed for Juneteenth to be a national holiday - Fort Worth's own). I knew I would be forking out money for repairs which be costly in the end. So it made sense to try to get something newer. This is my VERY FIRST BRAND NEW PURCHASE WHICH IS EXCITING! Because of this dealership going above and beyond when I needed a newer vehicle in the beginning of this relationship, that alone made me return. I'm grateful. More

by KIMBERLYRENEEIS Verified Customer Verified Customer

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This is my second vehicle from Graff. Both times the entire teams has been great and anytime I need a vehicle this will be the place I go. Both times the entire teams has been great and anytime I need a vehicle this will be the place I go. More

by TJIANNACONE1977 Verified Customer Verified Customer

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Dealership was clean, Andrew is professional and thorough, speaks with you like and old friend you've had for years. thorough, speaks with you like and old friend you've had for years. More

by ALLAMERICAN55T Verified Customer Verified Customer

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Awesome experience did a great job helping me out will definitely recommend to friends and family definitely recommend to friends and family More

by SKYNET011503 Verified Customer Verified Customer

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Older looking dealership, but they friendly and still have a small town feel to them. have a small town feel to them. More

by THEIII79 Verified Customer Verified Customer

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R a a a a a a a. A a a a a a. A. A. A a A a a a a a. A. A. A a More

by WILLMORRIS87 Verified Customer Verified Customer

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This was a very good car buying experience. Adrian Tate was awesome! He made sure I was completely satisfied. Everyone I encountered was courteous and helpful. Thank you for the great experienc Adrian Tate was awesome! He made sure I was completely satisfied. Everyone I encountered was courteous and helpful. Thank you for the great experience. More

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