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Carlos Roman
Carlos Roman at Universal Hyundai

Carlos Roman | Page 5

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
151 Reviews

Dealership Experience

15 yrs

Industry Experience

15 yrs

5.0

151 Reviews

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151 Reviews of Carlos Roman

November 16, 2022

Dealership Rating
Employee Rating

Excellent experience at this dealer. Thank you for your attention. I do recommend this location More

by ANDRADE.ANDRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ericmelec Rivera

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Nov 17, 2022

Universal Hyundai responded

Andre, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

November 14, 2022

Dealership Rating
Employee Rating

El servicio fue de excelencia. Les doy un 20/10. Carlos Roman el mejor vendedor, totalmente satisfecha con su profesionalismo. More

by GOYTIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Nov 15, 2022

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 14, 2022

Dealership Rating
Employee Rating

It was a great service and the the staff working at the dealer are alway helpful More

by MJMM88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Giovanne Sanchez

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Sep 15, 2022

Universal Hyundai responded

We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 08, 2022

Dealership Rating
Employee Rating

My salesman, Carlos Roman, was extremely helpful and knowledgeable. He wasn’t pushy but he asked questions to help me with the process. More

by Rlwidaho
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Print
Sep 09, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 24, 2022

Dealership Rating
Employee Rating

Great service was offered to me at universal Hyundai. Highly recommend going there. Good service More

by PMLOPEZC2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez, Brian Cortes, Austin Nero

Print
Jul 25, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 15, 2022

Dealership Rating
Employee Rating

Desde que llegué a este país en este concesionario me han tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman More

by JONATHANAGB28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Simo Bassi, Andres Garces, Carlos Mejia

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Jul 16, 2022

Universal Hyundai responded

Jonathan, Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 05, 2022

Dealership Rating
Employee Rating

Buen dealer buen trato buen servicio al cliente Rapidez y efficiencia recomendados al 100 porciento More

by HERIBERTORB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Print
Jul 06, 2022

Universal Hyundai responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 12, 2022

Dealership Rating
Employee Rating

Excellent dealer all employees very attentive and Mr. Carlos Román very attentive, respectful and helpful. He had the complete information I needed regarding the vehicle. More

by fjcordero27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 13, 2022

Universal Hyundai responded

We are very happy Carlos provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 27, 2022

Dealership Rating
Employee Rating

Excelente trabajo de parte de mi vendedor Carlos Román! Encontramos la mejor opción para nuestro presupuesto. Muchas gracias More

by LABARCAVITTORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Print
May 31, 2022

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

May 22, 2022

Dealership Rating
Employee Rating

Everything was very impressive how they treated me I was very welcoming the process was very fast More

by NICOMICO2123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Alexis Ramos, Miguel Resto, Justin Salazar, Austin Nero , Rhoda Allen, Kesia Rivera, Steven Rivera, Jason Sanchez

Print
May 23, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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