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Carlos Roman
Carlos Roman at Universal Hyundai

Carlos Roman | Page 4

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
151 Reviews

Dealership Experience

15 yrs

Industry Experience

15 yrs

5.0

151 Reviews

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151 Reviews of Carlos Roman

March 10, 2023

Dealership Rating
Employee Rating

I am a Repeat Customer. ..And I love coming here for Service and My New Purchase. Excellent. More

by HERNT51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Simo Bassi, Francisco Melendez , Robert Redford

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Mar 13, 2023

Universal Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 21, 2023

Dealership Rating
Employee Rating

Everyone was friendly, knowledgeable, and professional. I didn’t feel pressured to buy a car. More

by BRIANJMOORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 22, 2023

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 20, 2023

Dealership Rating
Employee Rating

Excelente buen servicio el vendedor me ayudó hasta el final del proceso no fue mucho de espera More

by CANDELARIO_DAMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Faria, Hector Riquel

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Feb 21, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team! We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 18, 2023

Dealership Rating
Employee Rating

My salesman, Carlos Ramon, was the best car salesman that ever assisted me with a new car purchase! I came to Universal Hyundai to trade in my car for a low mileage late year Kona. Carlos was able to give More

by frankep0251
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Feb 19, 2023

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Carlos and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 05, 2023

Dealership Rating
Employee Rating

Andrew did a lot of work making us happy. He did a lot of running around More

by annpatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Terry, Antonio

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Feb 05, 2023

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Andrew had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Ann, and we thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Feb 06, 2023

annpatt responded

To improve your service to customers, I suggest, once a customer has determined the vehicle they want, please construct a way to expedite the purchase. Please provide instructions on unique features such as blue link .videos, step by step instructs would be great

January 01, 2023

Dealership Rating
Employee Rating

Great customer service, we had a great experience shopping for our new addition for our family More

by BRENDASTGO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jan 02, 2023

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 27, 2022

Dealership Rating
Employee Rating

Carlos is the Best salesman I've ever work with! !! He was very knowledgeable about the car I purchased. More

by pilapilf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Dec 28, 2022

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 21, 2022

Dealership Rating
Employee Rating

Fourth vehicle purchased from this dealer. Pleased with every one. The dealer is > ten miles from my home and it is worth the drive. More

by chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Dec 22, 2022

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 05, 2022

Dealership Rating
Employee Rating

This is the second time I bought a new vehicle with them. If you stop by I would totally recommend to set an appointment with Carlos Roman. 10/10 experience. More

by Rafael Almonte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Dec 06, 2022

Universal Hyundai responded

Rafael, Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

November 17, 2022

Dealership Rating
Employee Rating

The dealership was clean, presentable and everyone was professional. We came in with a trade and was able to leave with the truck we wanted at an affordable price. More

by Victoria O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Nov 18, 2022

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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