Carlos Rivera
Carlos Rivera at Vera Cadillac

Carlos Rivera | Page 13

Finance Manager

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
256 Reviews
4.9

256 Reviews

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256 Reviews of Carlos Rivera

November 19, 2023

Dealership Rating
Employee Rating

We are very satisfied with Vera’s service. Definitely recommend you for excellent work done in a timely fashion.Thanks! More

by d-mheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2023

Vera Cadillac responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

Nov 18, 2023

d-mheim responded

A First Class Dealership

September 29, 2023

Dealership Rating
Employee Rating

The sales associate was very professional and straightforward during the purchasing process. That I really appreciated. The tour of the service area was very informative and a pleasure in meetin More

by JFB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caballero , Hodari Bazemore

Sep 29, 2023

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

September 11, 2023

Dealership Rating
Employee Rating

Dealership is well laid out, with good lighting to see and explore the floor models. Associates were all very polite and helpful with questions. Service area is well lit with easy entry. Nice layout. More

by JFB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hodari Bazemore

Sep 12, 2023

Vera Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

September 10, 2023

Dealership Rating
Employee Rating

Conrad was excellent in getting my Escalade in right away as it was not drivable due to a parking sensor issue. Leo Peña Service Manager was extremely helpful in finding a quick solution to resolve my is More

by jmyr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Leo Pena , Conrad Hernandez

Sep 10, 2023

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad Conrad was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

September 08, 2023

Dealership Rating
Employee Rating

Excelente Atencion y muy conforme con el servicio muy puntuales con su información y conocen del tema More

by Gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mikey

Sep 08, 2023

Vera Cadillac responded

Gabriel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

Sep 11, 2023

Vera Cadillac responded

Gabriel, ¡estamos muy contentos de poder brindarte una experiencia positiva! Si tiene más preguntas, llámenos. ¡Siempre estaremos felices de ayudar!

August 29, 2023

Dealership Rating
Employee Rating

I have been loyal client of Vera for the past 9 years. With that said. I really never had a bad experience. All the staff have been excellent. Thank you very much for all you do. More

by YEYE7219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Raymond, Gabino Ramos , Andy Russell

Aug 30, 2023

Vera Cadillac responded

Thank you for the five-star rating. Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we always deliver a great experience. We truly appreciate your loyalty to us over the past 9 years. Experience The Vera Difference Gustavo Rodriguez Service Director

August 25, 2023

Dealership Rating
Employee Rating

This my second lease and I'm very satisfied with Willy as my salesperson Carlos was also very efficient. Thank you very much. More

by lulu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Willy Masot

Aug 26, 2023

Vera Cadillac responded

It's great to hear that Willy and Carlos provided you with excellent customer service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

August 25, 2023

Dealership Rating
Employee Rating

Dealership is good. All employees and sales associates were very polite and courteous. Access to floor models was easy and accessible. More

by JFB11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hodari Bazemore, Chris Cobos-Vera

Aug 25, 2023

Vera Cadillac responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Vera Cadillac! Experience The Vera Difference Jorge Morales General Sales Manager

August 18, 2023

Dealership Rating
Employee Rating

Lorenzo best sales man in that place also the financing people amazing thank you , definitely buying from them again❤️🙏 More

by Támara Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo Piquet, Andy Russell

Aug 21, 2023

Vera Cadillac responded

Thank you, Tamara, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Experience The Vera Difference Gustavo Rodriguez Service Director

August 17, 2023

Dealership Rating
Employee Rating

Long wait experience even if you get there early. I had better experience with other dealers. No one from the management department came to greet us. More

by tran7275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Clarke , Joan Fernandez

Aug 17, 2023

Vera Cadillac responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Experience The Vera Difference Jorge Morales General Sales Manager

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