Carlos Ortega | Page 43

We are loyal customers of Toyota and have purchased all of our Toyotas from Carlos and Tony over the years. Carlos and Tony gave us the bottomline price on our purchase of a new RAV4. We did some hagglin of our Toyotas from Carlos and Tony over the years. Carlos and Tony gave us the bottomline price on our purchase of a new RAV4. We did some haggling but at the end felt good that we got a great price. More

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I will certainly recommend Eduardo Vivas and Carlos Ortega for giving us a great service while we were waiting to buy the Toyota Camry SE 2013. They both were very friendly and guided us through the pr Ortega for giving us a great service while we were waiting to buy the Toyota Camry SE 2013. They both were very friendly and guided us through the process of buying the car. Eduardo Vivas showed us the prices and the options we had before the purchase, which we particularly enjoyed. The price was fair and the overall experience of my wife and I were excellent. I will definitely come back and recommend these two dealers to friends and family members. Luis Escobar More

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It started 2 years ago with my first Brand New car purchase, in anticipation of our first child, my wife and I were looking to move into a safe and reliable SUV. We visited a number of dealerships, w purchase, in anticipation of our first child, my wife and I were looking to move into a safe and reliable SUV. We visited a number of dealerships, went on countless test drives for different vehicles but could not pull the trigger on a decision. On a Saturday visit to Tufankjian Toyota of Braintree we met Ryan Tierney and after a short conversation with him we felt at ease. Ryan was professional, courteous and very thorough, after a couple hours of test drives and numerous questions we were ready to make the purchase. Ryan, Mike and Carlos made the whole process easy and stress free. With confidence we have recommended Ryan and the team at Tufankjian Toyota to multiple friends and family who have all enjoyed the same friendly and professional service. On a routine service visit last week, the great customer service continued, even 2 years later Ryan remembered who I was and after some conversation I found myself searching the new Highlander inventory. Today I drove home a new 2013 Highlander, and was able to work with Ryan and John Celesk to finalize the deal. while going over the paperwork and options with John who was incredibly detailed and organized, Ryan was hard at work reinstalling my child's car seat in the new vehicle. Thanks for making this an easy and enjoyable experience. More

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The whole team was excellent to work with. Toni and Walace were wonderful. Toni hand picked the perfect car for me. It had everything i wanted. Wallace worked his magic and was able to get me what I wa Walace were wonderful. Toni hand picked the perfect car for me. It had everything i wanted. Wallace worked his magic and was able to get me what I wanted, for the best rate. I would definitely return for another car and I would recommend them anytime. More

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Great sales experience. Wasn't pressured and felt that there was some flexibility to structure a deal that was fair to me and the dealership. Tony and his associates were professional, friendly and i that there was some flexibility to structure a deal that was fair to me and the dealership. Tony and his associates were professional, friendly and informative. Features and options were explained well, the pick up and handoff process went well. I'm excited to start using my new Prius. More

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Excellent Excellent Excellent is what I can say about Toyota of Braintree. I came in for a scheduled oil change and while I was waiting I was greeted by my old friends and mentors. I was not planing on b Toyota of Braintree. I came in for a scheduled oil change and while I was waiting I was greeted by my old friends and mentors. I was not planing on buying a car that day but after I saw the huge incentives and excellent lease rates I knew now was the time to buy. I was treated like family and got to the monthly payment I needed fairly quickly and with very little hassle. The only thing I did not get was the same color car I had before but with all the new features and luxuries of my new Camry se I cannot complain. I got a great deal and will keep recommending Toyota and Toyota of Braintree so everyone I meet will be as comfortable, safe, and as happy at the end of there lease or transition to there new car as I am. Great job Toyota and excellent job Toyota of Braintree. Thank you to all. More

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I went in to the dealership to purchase a 2013 highlander and my salesperson was kaitlyn kiley. she knew a lot about the cars and showed me all the different models. carlos ortega was great to. he helped thr and my salesperson was kaitlyn kiley. she knew a lot about the cars and showed me all the different models. carlos ortega was great to. he helped through the finance process More

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I experienced unusual circumstances purchasing my 1213 Tacoma. Leo is a competent, friendly, knowledgeable salesman. My unique situation resulted in Carlos intervening and collaborating with Leo to resolv Tacoma. Leo is a competent, friendly, knowledgeable salesman. My unique situation resulted in Carlos intervening and collaborating with Leo to resolve all issues. Yes! I was treated honestly and very fairly by both representatives of Tufankjian Toyota. The result is I'm recommending them as a reputable, trustworthy dealership. Doc Curreri More

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I had a great experience making the purchase of my new car at Tufankjian Toyota. The service was Exceptional, not pushy, very patient, and welcoming. I'd recommend this place to anybody. car at Tufankjian Toyota. The service was Exceptional, not pushy, very patient, and welcoming. I'd recommend this place to anybody. More

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I was a previous customer of Braintree Toyota when it was in Weymouth almost 6 years ago. At that time I was a single mom, 2 kids, with lousy credit and with a big need for a safe car for my babies.I met a in Weymouth almost 6 years ago. At that time I was a single mom, 2 kids, with lousy credit and with a big need for a safe car for my babies.I met a great sales rep, Mark McElroy, who got me what I needed at a price I could afford. He was excellent and helped me so much! Because of him I kept his card all these years, and now that my kids have grown I had a need for something bigger but still in my price range. I was blessed to get a letter from the dealership about a need for the car I had. I knew this was a sign it was time to go back. Now that I live on the North Shore it was a longer trip to their dealership, but about a month ago I had tried a North Shore Toyota dealership. I did not recieve the same treatment. So I knew the place I wanted to go for great customer service was back to the South Shore to Toyota of Braintree! This time I worked with Leo Batisa, we looked into a few cars and even took one for a test drive. I just didn't "love it" He allowed me the time I needed to look over all the cars in the lot to find one I did love. I appreciated his patients and his customer service! After I chose a car I was visited by Carlos Ortega who congratulated me on and encouraged me in my choice of a 2010 Camry. Leo was great to work out the details for me. I met Bill Detellis, accessories manager, who gave me the information about my car and helped me choose the right accessory (an alarm) for my car and I felt aboslutely no pressure to add any "frills". Then I worked with Walace Langame, a really great finance guy. He also got me the protection I needed and worked an amazing plan that fit my life and finances. And I even got to see Mark McElroy again and thank him for my previous car. The entire team was friendly and so helpful. I felt comfortable with all of the great people I met that day and I went home in my new car. I have and would recomend this dealership to all of my friends and family. I was lucky to have met Mark McElroy, because of him I came back to Toyota of Braintree, and I found that all that work their are great people to work with! So thank you to Leo, Bill, Wallace, Carlos and Mark! You should go to Toyota of Braintree! It is a great place! More

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