Carlos Nuez | Page 17
Service Advisor
Nissan of Fort Myers
13985 S Tamiami Trail
Fort Myers, FL 33912
Dealership Experience
2 yrs, 1 mo
Languages Spoken
English
Spanish
214 Reviews
Write a Review214 Reviews of Carlos Nuez
May 16, 2025
Got the appointment very easily, just went there for an oil change tire rotation, wait time was a little longer than what they told me but overall everything was great oil change tire rotation, wait time was a little longer than what they told me but overall everything was great More
April 30, 2025
We took our vehicle because the airbag light was flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it was minor thing during a car wash and that there was no reports or anything and that they would fix it. Our insurance called us on the day we went to pick up the car to let us know someone had filed a claim! Not only was it not a “minor” accident, but it was also pretty far from where they needed to be. We know because we have a dash cam and looked at the footage. The entire thing was fault of the driver who was in my car. There was a police report and now our car value has diminished. Our car was paid off with no accidents and we were planning on selling to upgrade. We still have the blinking airbag light and they want to charge us another $2.5k to fix it again because now they say it’s something else. Needless to say, we now have a lawyer working on this case. I wish I could give them negative stars. Carlos was kind and patient, but John was rude and couldn’t show his face after making my husband take a day off from work because he had to give him the car personally. Never showed his face, so what was the point? A day of income lost for our family because he refused to take it in the afternoon. More
Other Employees Tagged: John Pitts , Hector
April 27, 2025
The best experience yet. I will always go back to the dealership for my maintenance. I will always go back to the dealership for my maintenance. More
Other Employees Tagged: Landon Bates

