Carlos Nuez | Page 18

We took our vehicle because the airbag light was flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it flashing. They charged over $1k to replace a part. One of their employees then went on a drive in our car and crashed it. They called us and said it was minor thing during a car wash and that there was no reports or anything and that they would fix it. Our insurance called us on the day we went to pick up the car to let us know someone had filed a claim! Not only was it not a “minor” accident, but it was also pretty far from where they needed to be. We know because we have a dash cam and looked at the footage. The entire thing was fault of the driver who was in my car. There was a police report and now our car value has diminished. Our car was paid off with no accidents and we were planning on selling to upgrade. We still have the blinking airbag light and they want to charge us another $2.5k to fix it again because now they say it’s something else. Needless to say, we now have a lawyer working on this case. I wish I could give them negative stars. Carlos was kind and patient, but John was rude and couldn’t show his face after making my husband take a day off from work because he had to give him the car personally. Never showed his face, so what was the point? A day of income lost for our family because he refused to take it in the afternoon. More

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Stained my front bumper with some liquid. Unable to remove the stain. Also forgot to give me my tire key. Unable to remove the stain. Also forgot to give me my tire key. More

by Glad Verified Customer Verified Customer

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The best experience yet. I will always go back to the dealership for my maintenance. I will always go back to the dealership for my maintenance. More

by MPARKS2233 Verified Customer Verified Customer

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Great people excellent service much rather deal with this location than any other near me. location than any other near me. More

by 1984lynneschert Verified Customer Verified Customer

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I purchased my Nissan Altima from Fort Myers Nissan, formerly Sutherland Nissan. I have always received prompt and professional service. formerly Sutherland Nissan. I have always received prompt and professional service. More

by john.tye4 Verified Customer Verified Customer

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Excellent service . The attention was very good. The seller was very patient and very kind The attention was very good. The seller was very patient and very kind More

by claudialviz Verified Customer Verified Customer

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My husband and I have been clients for dealership since 2015 and we love the staff their friendliness and willingness to help you in any possible way. We definitely will keep coming to back for all our ve 2015 and we love the staff their friendliness and willingness to help you in any possible way. We definitely will keep coming to back for all our vehicle needs. More

by JESSY Verified Customer Verified Customer

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Line of cars they had to repair the day I went was so long i had to take my car somewhere else. long i had to take my car somewhere else. More

by Bestwebsites1111 Verified Customer Verified Customer

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Had problems with their AI in making service appointments. Not really friendly.and thought oil change and tire rotation $114.94 was little high. appointments. Not really friendly.and thought oil change and tire rotation $114.94 was little high. More

by Ellis1141 Verified Customer Verified Customer

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I went to ask and make an appointment for a small repair and they took me right away. No appointment needed. Thank you for the great and fast service. and they took me right away. No appointment needed. Thank you for the great and fast service. More

by chachaamoya Verified Customer Verified Customer

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