Carlos Munoz

Carlos is courteous, thorough and responsive, and I plan to use him as my service advisor going forward. I have not been happy with my previous service here, so while I highly recommend Carlos, I’m not yet to use him as my service advisor going forward. I have not been happy with my previous service here, so while I highly recommend Carlos, I’m not yet ready to recommend this BMW dealership itself. Hopefully that will change. More

by LOYMEADE Verified Customer Verified Customer

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Carlos is the best, he is excellent and always willing to go the extra mile. go the extra mile. More

by lfelipediaz Verified Customer Verified Customer

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Carlos always performs excellent service when servicing our vehicle. He goes out of way to make sure we are satisfied with work that needs to be performed. our vehicle. He goes out of way to make sure we are satisfied with work that needs to be performed. More

by SLYSTER2K.SYLVIA Verified Customer Verified Customer

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Very good dealership. Solved my problem and promptly replaced my tire. I would definitely recommend BMW Solved my problem and promptly replaced my tire. I would definitely recommend BMW More

by axes2 Verified Customer Verified Customer

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Carlos is very customer focused and goes the extra mile to make sure you’re happy. to make sure you’re happy. More

by B.CAthcart Verified Customer Verified Customer

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The dealership has been great. Carlos Munoz has been my advisor for many years. He’s been great Carlos Munoz has been my advisor for many years. He’s been great More

by marsol3543 Verified Customer Verified Customer

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I have been going to the dealership for 10 years… Carlos is the best! Nemo and Lorraine also helpful that day. Great emoloyees is the best! Nemo and Lorraine also helpful that day. Great emoloyees More

by BrianLeakeas Verified Customer Verified Customer

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I was there for my car to be serviced, and was in and out in 2 1/2 hours. Everything taken care of! Carlos is the best! in 2 1/2 hours. Everything taken care of! Carlos is the best! More

by janemgarnett Verified Customer Verified Customer

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With our car now out of warrantee, I was sceptical about doing the work at BMW of Sarasota due to cost, but I am convinced they saved us $ in the end. Identified issues with outr battery before they coup doing the work at BMW of Sarasota due to cost, but I am convinced they saved us $ in the end. Identified issues with outr battery before they coupd cause us problems, then worked with us on a competitive price to do the work.. replaced brakes pads to clear warning j message but did only the required work - front rotors were need, which saved us a lot of money. Carlos is very trustworthy and dependable. Would highly recommend. More

by stua1 Verified Customer Verified Customer

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Carlos always provides excellent service. He continues to be very attentive and provides all the information on a timely manner. He’s always making sure that I stay informed. He continues to be very attentive and provides all the information on a timely manner. He’s always making sure that I stay informed. More

by JOE.ALEA Verified Customer Verified Customer

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