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Carlos Moreno
Carlos Moreno at Van Chevrolet Buick GMC
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Carlos Moreno

Sales and Leasing Professional

Van Chevrolet Buick GMC

8585 E. Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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4.7
50 Reviews
4.7

50 Reviews

Write a Review

50 Reviews of Carlos Moreno

February 01, 2025

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Employee Rating

Never received the 5 maintenance we paid for. Been trying for 6 months to contact someone from the dealership, but they won’t answer voicemails or email contacts. Can’t believe we have to pay fo More

by Jaz4x4man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chase Bartlett

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Feb 05, 2025

Van Chevrolet Buick GMC responded

We understand your frustration with the difficulty you've experienced in contacting us and the fact that you feel you've had to pay for maintenance twice. We sincerely apologize for this inconvenience. Please reach out to our Service Director, Daniel Sanchez at customerrelations@vanbuickgmc.com so we can investigate this further.

January 27, 2025

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Employee Rating

They did a good job got me the car I was looking for I was happy More

by JERRYCLUBDOC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 28, 2025

Van Chevrolet Buick GMC responded

Thanks for the fantastic review, Jerry! We're thrilled to hear you found the car you were looking for. Your satisfaction is our priority, and we're here to help anytime you need. Enjoy your new ride!

January 27, 2025

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Employee Rating

Great deal, you get what you are promised. My third deal with Van Chevrolet GMC More

by MARC46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Knase, Bret Glass, Keith Maldonado, Mike Nations, Ron Daly, Scott Daly

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Jan 28, 2025

Van Chevrolet Buick GMC responded

Thanks for the fantastic review, Marc! We're thrilled to hear you're satisfied with your experiences at Van Chevrolet GMC. Your continued trust means a lot to us, and we look forward to serving you again in the future!

January 23, 2025

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A good selection of vehicles and friendly staff to assist in finding the right one. More

by N1766X
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bret Glass

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Jan 24, 2025

Van Chevrolet Buick GMC responded

Thank you for your feedback! We're glad to hear that you appreciated our selection of vehicles and found our staff friendly and helpful in assisting you. Our goal is to make the car-buying experience enjoyable and tailored to your needs. If there's anything else we can assist you with, don't hesitate to reach out. Safe travels in your new vehicle!

January 21, 2025

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Employee Rating

They told me many lies and they didn't fulfill what they promised I felt cheated More

by casjoorc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard Knase, Morelia Maxwell

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Jan 23, 2025

Van Chevrolet Buick GMC responded

Ensuring clear communication and delivering on promises are priorities for our team, and your feedback is valuable in helping us identify where we may have fallen short. We would like to learn more about your visit and address your concerns in greater detail. Please reach out to Becky or Anna in our Customer Relations Department at customerrelations@vanchevrolet.com.

January 13, 2025

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Employee Rating

The purchase experience was pleasurable. Everyone was polite and were more that accommodating to my requests. More

by rperkins331
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Knase, Bret Glass, Keith Maldonado, Mike Nations, Ron Daly, Scott Daly, Michael Rybicki

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Jan 14, 2025

Van Chevrolet Buick GMC responded

Thanks for the wonderful feedback! We're thrilled to hear you had a pleasurable experience and found our team accommodating. Your satisfaction means a lot to us, and we look forward to serving you again soon!

January 12, 2025

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Employee Rating

GM Matt Cerreta is extremely helpful, professional, smart and caring. As is all his team. More

by Molly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Knase, Bret Glass, Keith Maldonado, Mike Nations, Ron Daly , Justin Cerreta, 5 stars. Maria, 5 stars.

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Jan 13, 2025

Van Chevrolet Buick GMC responded

Thanks for the fantastic feedback, Molly! We're thrilled to hear that Matt and the team made such a positive impression. Your support means a lot to us, and we’re committed to maintaining that level of service. Looking forward to seeing you again soon!

January 12, 2025

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Employee Rating

Tom was a very helpful sales person when he delivered the car he stayed with us until we knew how all the features worked. Clary was also very accomodating. No complaints!! More

by GSHAP3474
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom & Cory

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Jan 13, 2025

Van Chevrolet Buick GMC responded

Thanks! We're thrilled to hear that Tom and Clary provided such great support during your experience. Your satisfaction means a lot to us, and we appreciate your feedback! If you have any more thoughts to share, we’re all ears.

December 29, 2024

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Employee Rating

Muy buen servicio y atención al cliente me ayudaron con todas mis preguntas Gerardo se portó muy bien More

by luisreyes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Munoz

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Dec 30, 2024

Van Chevrolet Buick GMC responded

We’re so glad to hear that you received excellent service and that Gerardo was able to assist you with all your questions. We truly appreciate your feedback and look forward to helping you again in the future!

December 27, 2024

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Employee Rating

This is my 3rd time purchasing from Van and I’ve had an excellent experience every time! More

by EZBAUM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Daly , Brandon Sheiver, 5 stars!

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Dec 30, 2024

Van Chevrolet Buick GMC responded

Thanks for your continued support! We're thrilled to hear you've had excellent experiences with us. Your loyalty means a lot, and we look forward to serving you again soon!

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