Carlos Mendoza

Always fast and freindly service at this location, Jose is always GREAT... bring back the chili sauce for the hotdogs... is always GREAT... bring back the chili sauce for the hotdogs... More

by jp34431 Verified Customer Verified Customer

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Always fast friendly service, Jose is great. .. need to bring back the chili sauce for the hotdogs .. need to bring back the chili sauce for the hotdogs More

by jp34431 Verified Customer Verified Customer

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Carlos was professional, efficient and explained everything well. Work was done satisfactorily and faster than anticipated. everything well. Work was done satisfactorily and faster than anticipated. More

by rganske1 Verified Customer Verified Customer

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There was just lack of communication between my service person. I called several times on multiple days to find out status of my jeep, and I was never able to get in contact with him. I am a truck driver person. I called several times on multiple days to find out status of my jeep, and I was never able to get in contact with him. I am a truck driver and its difficult for me to be on the phone and to be put on hold for over a half hour, its not acceptable. My vehicle was supposed to be fixed within a day or two, it took longer. I can understand, sometimes it can take longer, but was never offer a rental, until I asked. Lastly, when I was able to speak to him over the phone, he stated, that if I had checked my phone I would see that he text me to let me know my vehicle was ready. I did not receive any text. Very unprofessional statement. I have nothing against this gentleman, but if he is that busy that he can't return phone calls, then maybe he needs help. More

by diazrob69 Verified Customer Verified Customer

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First time going in for service and was pleasantly surprised on how well everything went. I will definitely go back for my next service interval. Please keep up the great work. surprised on how well everything went. I will definitely go back for my next service interval. Please keep up the great work. More

by rbenski Verified Customer Verified Customer

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All good, especially how Carlos worked with me in accomplishing my trade from a 2021 Jeep to a 2025 jeep. Very supportive, informative on making my trade to be successful. As well as all the sales accomplishing my trade from a 2021 Jeep to a 2025 jeep. Very supportive, informative on making my trade to be successful. As well as all the sales people that work with my wife and me in our trade. More

by Itsy Verified Customer Verified Customer

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Carlos has always been polite,respectful and willing to listen to my concerns and address them. Does return calls… BIG plus. listen to my concerns and address them. Does return calls… BIG plus. More

by fritzdc Verified Customer Verified Customer

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Always helpful, always professional, always gets the job done right Thank you very much CJDR done right Thank you very much CJDR More

by danmann17 Verified Customer Verified Customer

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Carlos was excellent! Provided all the information I needed to know by explaining all the details and he was very professional. He has great customer service. Provided all the information I needed to know by explaining all the details and he was very professional. He has great customer service. More

by davance3 Verified Customer Verified Customer

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Truly miss hotdogs at lunch, especially on a busy Saturday. Came in for an oil change ( 1-2 hrs.) Bad enough the basic hotdog machine was not working on a SATURDAY, but the soft drink machine was nea Saturday. Came in for an oil change ( 1-2 hrs.) Bad enough the basic hotdog machine was not working on a SATURDAY, but the soft drink machine was near empty. Very sad to forget regular customers that do not bring food to the dealership. I recognize business is 'tight '. I didn't know that customer refreshments on the busiest day of the week would be ther first savings. Maybe it is time to call Uber for a ride to a diner instead of shopping for my next vehicle. The other choice is another dealership that recognizes the value of waiting room customers. More

by jerseybob Verified Customer Verified Customer

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