Carlos Hidalgo Jr

Great team work and leadership from Angel and Carlos. They allowed me to walk out w. A total upgrade at an amazing price. Wholesome team, thank you guys for the easy experience They allowed me to walk out w. A total upgrade at an amazing price. Wholesome team, thank you guys for the easy experience More

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All good, till after you buy the car. Then no help. Bought a new that's been sitting in the dealerships shop for 2 months now. The service coordinator is the only one who responds. Corpor Then no help. Bought a new that's been sitting in the dealerships shop for 2 months now. The service coordinator is the only one who responds. Corporate was no help. Carlos the general manager was cool them he started dodging my calls. Typical. Last 20 years I buy Ram and Jeep vehicle, didn't mean anything to anyone. I waited this long to write a review to give them a chance to make it right. I'll be waiting. Even as I write this, I don't know what is like to drive the car for more than a few days. BTW it is a brand new car, not used. More

by silvaj5 Verified Customer Verified Customer

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Sales team are kind and informative, know what they are talking about and believe in it. Management is on top of their business, willing to work with customers within fair parameters. Financing team was sm talking about and believe in it. Management is on top of their business, willing to work with customers within fair parameters. Financing team was smooth, took the time to explain and answer questions. Plus, they found a better financing rate for my loan. On top of all this, they offer quite the selection, I found the Jeep I was after. Thanks again! More

by tplanphier Verified Customer Verified Customer

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Always a pleasure to do business with San Leandro CDJR. This is my second purchase with them, great experience as usual, thanks Sal and Armando This is my second purchase with them, great experience as usual, thanks Sal and Armando More

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There are a lot of Jeep dealers in the Bay Area to buy a car from, this one is definitely NOT one of them. Honesty and being strait forward is not a quality here, they get you in the door with a lie. If you car from, this one is definitely NOT one of them. Honesty and being strait forward is not a quality here, they get you in the door with a lie. If you ever call and ask for a particular car they will tell you what you want to hear to get you to drive there even if it is not true. during negotiation of the car they will leave things out that may have had an impact in your decision, again honesty not big here. The sales person did not bother to deliver the car properly, he basically gave us the key and sent us on our way. I had bought many new cars before and usually the sales person spends 30-45 minutes explaining all the controls setting up the phone etc, not here once the get your money they could not care less. Do not buy here, I had a much better experience at the Jeep dealership in Walnut Creek, they were more honest and show they care to have a satisfied customer beyond the money. More

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Everyone at the dealership was extremely helpful and friendly! Being at the dealership was like spending time with family and looked so beautiful inside! I would definitely recommend and come back:) friendly! Being at the dealership was like spending time with family and looked so beautiful inside! I would definitely recommend and come back:) More

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An absolute breath of fresh air working with the team here buying my new Jeep Wagoneer. Amanda was so good to work with and the owner of the dealership worked with me directly and was just super down to here buying my new Jeep Wagoneer. Amanda was so good to work with and the owner of the dealership worked with me directly and was just super down to earth and approachable. They were fair and efficient and I would highly recommend him to anyone looking for a new vehicle! More

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It was good, they all did a great job, really nice, and loved the service. loved the service. More

by lesieli2000 Verified Customer Verified Customer

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Since I purchased my Jeep Wrangler Sahara about 6 weeks ago my salesman Rick Martinez has gone above and beyond the service you would expect. He always gave me top tier service during the purchase process, ago my salesman Rick Martinez has gone above and beyond the service you would expect. He always gave me top tier service during the purchase process, including a luxury uber from my home in Pittsburgh to the San Leandro CDJR. Rick always responded to me promptly for all my needs and questions. I had sidesteps added after my purchase and the service department put them on in under an hour while I waited in their newly remodeled showroom , which includes an awesome coffee bar. Im so glad to have had such wonderful service from Rick Martinez and the San Leandro CDJR dealership. Im having so much fun driving my Jeep, especially since I have peace of mind that no matter what happens, Rick and his team will be there to take care of anything I need.✨️👍🙏✨️💯👌🤓✨️ More

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Having bought and sold many cars in a lifetime, it doesn’t get any better than Rick Martinez and the team at CDJR -San Leandro. After a rough experience at another dealer, they made things right and r doesn’t get any better than Rick Martinez and the team at CDJR -San Leandro. After a rough experience at another dealer, they made things right and restored my faith in good people. You can tell the ownership of this dealership treats their team like extended family and customer service/satisfaction is at the core of who they are. More

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