Carlos Gonzalez
Carlos Gonzalez at Zeigler Chrysler Dodge Jeep RAM

Carlos Gonzalez

Service Advisor

Zeigler Chrysler Dodge Jeep RAM

208 W Golf Rd
Schaumburg, IL 60195

4.6
212 Reviews
4.6

212 Reviews

Write a Review

212 Reviews of Carlos Gonzalez

October 17, 2025

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Employee Rating

Courteous Listens Dependable Helpful Professional Good Job and appreciate the comfortable waiting lounge with complimentary coffee More

by JOHNPELC10
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Workmanship
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Recommend Dealer
Yes
Oct 18, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind review of Zeigler Chrysler Dodge Jeep RAM. We are glad you appreciated our service and amenities. Wishing you well on your journeys ahead.

October 16, 2025

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This dealership gives its best at all times to make sure the customer is satisfied. More

by STEVEN.WOLSKI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Moises Villegas

Oct 17, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're grateful for your kind words and trust in us here at Zeigler Chrysler Dodge Jeep RAM.

October 15, 2025

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Employee Rating

Carlos came immediately to check my car in for an oil change and tire rotation. He said it would be ready within an hour. He also gave discounts since I am a good customer. More

by DEBRAALDE3
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

October 15, 2025

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Employee Rating

Carlos was very responsive and upfront with costs and timing. Our vehicle was clean upon pick up. More

by MDAIGNER
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're happy to hear about your experience with our team at Zeigler Chrysler Dodge Jeep RAM. If there's anything else you need, do reach out to us.

October 15, 2025

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Employee Rating

A Excellent customer service, Attention,Also Carlos listen about my vehicle maintenance needs, and Also Excellent service, Attention from Marco Villatoro. More

by JSALAZAR5002
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

October 11, 2025

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Employee Rating

The mechanic who worked on my vehicle, Scott, was very professional and friendly. He helped me figure out what my car needed and was able to get it fixed quickly. More

by KATIE-ANNA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 11, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear about your positive experience with our team. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM. Safe travels on the road ahead!

October 11, 2025

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Employee Rating

Very good and customized service. They make sure that the car is in perfect conditions More

by XAVI.TORRENS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Villatoro

Oct 11, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our service at Zeigler Chrysler Dodge Jeep RAM. We're glad to hear that everything met your expectations.

October 11, 2025

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Employee Rating

Prompt service, professional, courteous. Appreciated his attention to my time and quality of work completed. More

by KERSTAN111
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

Oct 22, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad you found our team prompt and professional at Zeigler Chrysler Dodge Jeep RAM. Thanks for appreciating the quality of work and our efforts in honoring your time.

October 10, 2025

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Employee Rating

I was told that they needed 24 to 48 hours to look into my car. They kept it longer never updated me unless I reached out. When I picked up the car, they hadn’t even looked at it. It had the same mileage I More

by THECASTLES21
Service Price Transparency
Workmanship
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Recommend Dealer
No
Oct 13, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the wait time and communication you encountered for the inspection of your vehicle. I kindly request that you contact me directly at a time that is best for you. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

October 09, 2025

Dealership Rating
Employee Rating

The communication with the service writer was horrible until I called the service director. I tried to speak with the Service Manager but after 3 phones with no call back I gave up and called the Director More

by Tom T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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