Carlos Gonzalez
Carlos Gonzalez at Zeigler Chrysler Dodge Jeep RAM

Carlos Gonzalez

Service Advisor

Zeigler Chrysler Dodge Jeep RAM

208 W Golf Rd
Schaumburg, IL 60195

4.6
208 Reviews
4.6

208 Reviews

Write a Review

208 Reviews of Carlos Gonzalez

October 11, 2025

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Employee Rating

The mechanic who worked on my vehicle, Scott, was very professional and friendly. He helped me figure out what my car needed and was able to get it fixed quickly. More

by KATIE-ANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad to hear about your positive experience with our team. Thank you for choosing Zeigler Chrysler Dodge Jeep RAM. Safe travels on the road ahead!

October 11, 2025

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Employee Rating

Very good and customized service. They make sure that the car is in perfect conditions More

by XAVI.TORRENS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Villatoro

Oct 11, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind words about our service at Zeigler Chrysler Dodge Jeep RAM. We're glad to hear that everything met your expectations.

October 11, 2025

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Employee Rating

Prompt service, professional, courteous. Appreciated his attention to my time and quality of work completed. More

by KERSTAN111
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

October 10, 2025

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Employee Rating

I was told that they needed 24 to 48 hours to look into my car. They kept it longer never updated me unless I reached out. When I picked up the car, they hadn’t even looked at it. It had the same mileage I More

by THECASTLES21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 09, 2025

Dealership Rating
Employee Rating

The communication with the service writer was horrible until I called the service director. I tried to speak with the Service Manager but after 3 phones with no call back I gave up and called the Director More

by Tom T
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

October 08, 2025

Dealership Rating
Employee Rating

Lack of communication I had to call to get updates and my car was there for over a month More

by LSBLAKE4
Recommend Dealer
No

Other Employees Tagged: Carlos Gonzalez

Oct 10, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. I'd like the chance to speak with you about the level of communication you received from our Service Team regarding an update on your car's repairs. Could you please reach out to me directly at your earliest convenience using your preferred method of contact so we can discuss this? Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

October 08, 2025

Dealership Rating
Employee Rating

From the sales staff to the service department to the cashier they all have been great ! More

by JCMLAS4EVR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Villatoro, Jayson Fleisner, Mike Jones , Noe Sanchez

October 07, 2025

Dealership Rating
Employee Rating

We were greeted promptly upon arrival. Our loaner was ready for us. Carlos was in communication with me every step of the way. We received our van back when it was promised. Everything was More

by jpanos23
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez

Oct 07, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the kind words and rating. We're glad our team could help make your experience smooth and timely at Zeigler Chrysler Dodge Jeep RAM.

October 06, 2025

Dealership Rating
Employee Rating

From Arkansas up in the area for work. Had a few services done at zeigler and have been real pleased with everything. More

by none25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Barnes, Emily Armstrong

Oct 06, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're glad you chose Zeigler Chrysler Dodge Jeep RAM for your services. Safe travels back to Arkansas.

October 02, 2025

Dealership Rating
Employee Rating

Carlos has been amazing servicing my vehicles purchased from Ziegler for 4 years! He provides what he promises!!!! More

by siri_morrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback and are glad our team has met your expectations over the years. Here's to many more smooth rides with Zeigler Chrysler Dodge Jeep RAM.

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