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Carlos Gonzalez
Carlos Gonzalez at Zeigler Chrysler Dodge Jeep RAM

Carlos Gonzalez

Service Advisor

Zeigler Chrysler Dodge Jeep RAM

208 W Golf Rd
Schaumburg, IL 60195

4.6
59 Reviews
4.6

59 Reviews

Write a Review

59 Reviews of Carlos Gonzalez

March 11, 2025

Dealership Rating
Employee Rating

The dealership is always friendly and is very thorough in making sure all issues are taken care of. More

by wgreising
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Woollard

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Mar 11, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the kind words. Happy to hear that Zeigler Chrysler Dodge Jeep RAM continues to meet your expectations.

March 10, 2025

Dealership Rating
Employee Rating

They take forever to get service done for your vehicle. It's usually a 1.5hr- 2hr wait time. More

by GONZALEZ100032432
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
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Mar 12, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Thank you for informing us about your experience with our Service Team. Your satisfaction means a lot to us and I would sincerely appreciate the chance to address your feedback regarding the length of the repairs performed by our Service Team. Could you please reach out to me at your earliest convenience? Sincerely, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 10, 2025

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Employee Rating

Fast friendly help. Sometimes cost seems a bit high, but I only have work done at the dealer because I trust them. More

by RLSABATKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 10, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for trusting our team at Zeigler Chrysler Dodge Jeep RAM with your vehicle's needs. We appreciate your continued business and feedback.

March 10, 2025

Dealership Rating
Employee Rating

The Oil change was fast. People at the dealership were courteous. Would return for service. More

by JRIES11
Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

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Mar 10, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate your feedback and look forward to seeing you again at Zeigler Chrysler Dodge Jeep RAM.

March 08, 2025

Dealership Rating
Employee Rating

Carlos goes above and beyond to get things done, he is accomplished great asset to your dealership! More

by MVW2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, It's a pleasure to know you had an exceptional experience with our team during your visit, however, we would appreciate the chance to learn more about the 3-star rating you have given us. Please contact us at your earliest convenience so we can discuss your feedback. Thank you.

March 08, 2025

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Employee Rating

Amable,buen servicio, comodidad y atención en español . El dealer se encuentra cercas y tiene amplios horarios More

by SSANTIAGO200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Barnes, Marco Villatoro, Emily Armstrong, Moises Villegas, Jason Villatoro, Bill Woollard

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Mar 09, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Gracias por compartir su experiencia con Zeigler Chrysler Dodge Jeep RAM. Nos complace saber que encontraron conveniente nuestros horarios y servicios en español.

March 06, 2025

Dealership Rating
Employee Rating

The dealer is bad in general. Marco the service manager rubs off his laziness to the rest of his service techs. Constantly bringing vehicles back because they don’t even reset the More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marco Villatoro, Emily Armstrong, Bill Woollard

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Mar 09, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Hello, Your feedback is very important to us here. I would like the chance to speak with you about your recent experience with our Service Department regarding the level of customer care that you have encountered and the ongoing matter of your vehicle. If you would kindly contact me directly at a time that works best for you, it would be much appreciated. Thank you, Curt Barnes Service Director curtbarnes@zeigler.com 847-882-8400 Ext 5063

March 05, 2025

Dealership Rating
Employee Rating

My kids don't mind coming with to get service on my car bc of the play area but also bc we all know Carlos will get us in and out as quick as possible. It makes all the difference in the world with kids. More

by Stephanie Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We're pleased to know that our team and the play area made a difference during your visit. Thanks for sharing your feedback with Zeigler Chrysler Dodge Jeep RAM.

March 05, 2025

Dealership Rating
Employee Rating

It's always reassuring when I see Carlos when I come in for service. I know it will be quick, done correctly, and not overtly priced More

by Stephanie Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Zeigler Chrysler Dodge Jeep RAM responded

We appreciate you choosing Zeigler Chrysler Dodge Jeep RAM for your service needs. Our team takes pride in providing efficient and fair services. Wishing you a great day ahead.

March 05, 2025

Dealership Rating
Employee Rating

Excellent communication and trustworthy. Have been coming here for years and never have any issues More

by Kieselklan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lawrence Mendez, Curt Barnes, Marco Villatoro, Emily Armstrong, Bill Woollard

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Mar 06, 2025

Zeigler Chrysler Dodge Jeep RAM responded

Thanks for trusting Zeigler Chrysler Dodge Jeep RAM over the years. We truly value your continued support and are glad to hear about your positive experience with communication and service.

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