Carlos Gonzalez

customer service has worsened (not from Carlos, Marco, or Jason), wait times for smaller jobs has increased. I've gone to other places to obtain service and will continue to do so. Jason), wait times for smaller jobs has increased. I've gone to other places to obtain service and will continue to do so. More

by JOURNEYIMO Verified Customer Verified Customer

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Just keep the same attitude in your service dept, it’s greatly appreciated by my entire staff . greatly appreciated by my entire staff . More

by makosting1969 Verified Customer Verified Customer

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One of the worst service experiences I've ever had! Multiple service visits required for the same vehicle, many delays, terrible communication, zero updates, incorrect diagnostics, no loaner vehicle pr Multiple service visits required for the same vehicle, many delays, terrible communication, zero updates, incorrect diagnostics, no loaner vehicle provided and terribly disrespectful responses to my questions and concerns. Cannot believe this place is still in business! More

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Carlos treated me like family, I’m going to send all my friends and family here from now on. Thank you Carlos! You are the man. friends and family here from now on. Thank you Carlos! You are the man. More

by justin.bachta Verified Customer Verified Customer

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This was my first time using Zeigler for my cars services. It was recommended to me by a friend who works there, Dave Ferguson. The staff was kind, professional and gave me realistic wait times. Pri services. It was recommended to me by a friend who works there, Dave Ferguson. The staff was kind, professional and gave me realistic wait times. Pricing was fair too. I would definitely recommend to all my friends and family. More

by ALEXANDRIA.GRADISHAR Verified Customer Verified Customer

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Everything on time and satisfactory Why the 3per cent charge for credit cards ? No other complaints charge for credit cards ? No other complaints More

by JWELKOMER Verified Customer Verified Customer

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Excellent service , they looked for the root cause of the problem and then repaired it problem and then repaired it More

by Bob G Verified Customer Verified Customer

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Jeep has done a great job with my vehicle. Carlos cares about you and your vehicle. Carlos cares about you and your vehicle. More

by kimhowe78 Verified Customer Verified Customer

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I did get a return email from you from the service manager to call him. I'm cutting my losses as I shall not do business there again, and that includes the purchase of a new Pacifica (which I love), a manager to call him. I'm cutting my losses as I shall not do business there again, and that includes the purchase of a new Pacifica (which I love), and I plan to buy it this year if conditions are right. First, I was told that it was a manufacturing defect (software update), then told it was a $280 fix, and then there seemed to be another $400 after. I asked for my car back and got a $140 charge. I told at least the USB ports work, and they don't. Why would I ever do business with Zeigler again Keep the darn $140 I'm probably ahead rather then go back More

by #1customer Verified Customer Verified Customer

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Courteous, professional and efficient. These are the great qualities that I have always experienced @ Ziegler Service Department. I have been coming for about 1 1/2 years. This is why Zieg These are the great qualities that I have always experienced @ Ziegler Service Department. I have been coming for about 1 1/2 years. This is why Ziegler will continue to be my place for my Jeep to get its care and maintenance. Thank you to the entire team! More

by RAVENDAN08 Verified Customer Verified Customer

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