Carlos Gonzalez
Carlos Gonzalez at Zeigler Chrysler Dodge Jeep of Schaumburg

Carlos Gonzalez

Service Advisor

Zeigler Chrysler Dodge Jeep of Schaumburg

208 West Golf Rd
Schaumburg, IL 60195

4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Carlos Gonzalez

January 19, 2025

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Excellent service , they looked for the root cause of the problem and then repaired it More

by Bob G
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Recommend Dealer
Yes

January 18, 2025

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Jeep has done a great job with my vehicle. Carlos cares about you and your vehicle. More

by kimhowe78
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Recommend Dealer
Yes
Jan 18, 2025

Zeigler Chrysler Dodge Jeep of Schaumburg responded

We're very pleased you're happy with your Jeep and our team at Zeigler Chrysler Dodge Jeep RAM. Take care, and thank you for the kind words!

January 13, 2025

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I did get a return email from you from the service manager to call him. I'm cutting my losses as I shall not do business there again, and that includes the purchase of a new Pacifica (which I love), a More

by #1customer
Recommend Dealer
No
Jan 16, 2025

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Hello, Our top priority here is customer satisfaction. I would like the opportunity to speak with you about your recent experience with our Service Team regarding the cost associated with the repairs of your vehicle and the level of customer service that you encountered. It would be greatly appreciated if you would kindly give me a call at a time that is most convenient for you. Thank you, Bogdan Chmielewski General Manager (847) 882-8400 Ext 5021

Jan 16, 2025

#1customer responded

Mr. Chmielewski, I shall give you the courtesy of a response, and it's somewhat refreshing to know that at least someone at Zeigler takes an interest. The facts are as stated before, and we went from “it's a manufacturer issue with a software issue, to a $280 charge, then an additional $400+ charge. Then, when I said I didn't need that, I was charged $140 for picking up the van. In the meantime, I went to my local mechanic to get the issue fixed, and all the maintenance was done for far less. they did it in less than 24 hours, and my van was in your shop for days. I love my Pacifica and will (again, depending on zero interest) get another, perhaps in the next few months. Unfortunately, it shall be with another dealership, and I'll make sure that incidents like this are clearly covered before I buy. Again,consider the $140 charge as a life lesson learned. Again Thank you for your concern.

January 12, 2025

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Courteous, professional and efficient. These are the great qualities that I have always experienced @ Ziegler Service Department. I have been coming for about 1 1/2 years. This is why Zieg More

by RAVENDAN08
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Recommend Dealer
Yes

January 10, 2025

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I was able to get an appointment the same day and the service was good. More

by CMMANGAN
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Recommend Dealer
Yes
Jan 11, 2025

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Thank you for your feedback. We're glad to hear that Zeigler Chrysler Dodge Jeep RAM could accommodate your schedule and provide good service. Take care!

January 10, 2025

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Emily made my experience seamless. I felt comfortable and in great hands with having my car serviced. Everyone at the dealership was nice, however, Emily’s positive attitude and helpfu More

by NICOLEESCOBAR92
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Recommend Dealer
Yes
Jan 11, 2025

Zeigler Chrysler Dodge Jeep of Schaumburg responded

We’re glad to hear you felt comfortable and in great hands with our team. Zeigler Chrysler Dodge Jeep RAM takes pride in providing excellent service. Thanks for your kind words!

January 09, 2025

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The service writers are knowledgeable and attentive, making the service experience a pleasure. The garage porters and salespeople are pleasant and clean. More

by HISSACRIFICE
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Recommend Dealer
Yes
Jan 10, 2025

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Thank you for sharing your experience with Zeigler Chrysler Dodge Jeep RAM. We're glad our team met your expectations. Wishing you well on the road!

January 05, 2025

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Good service on my vechile the take care of my car the are very frendly the are very proffesional on my car irecimend this buisneess More

by DLBISLUCKY3@gmail.com
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Recommend Dealer
Yes
Jan 05, 2025

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Thank you for your kind words. We're glad to know that you would recommend Zeigler Chrysler Dodge Jeep RAM based on your service experience.

January 05, 2025

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Great servive irecomend do to buisness with rhis dearler ship my car runs great thank to the dealer More

by DLBISLUCKY3@gmail.com
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Recommend Dealer
Yes
Jan 05, 2025

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Thank you for choosing Zeigler Chrysler Dodge Jeep RAM. We appreciate your recommendation and are glad your car is running well.

January 03, 2025

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Excellent service and the staff was friendly and very professional. I did not have to wait very long to get my car back. More

by GOHAWKS10
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Recommend Dealer
Yes

Other Employees Tagged: Lawrence Mendez

Jan 03, 2025

Zeigler Chrysler Dodge Jeep of Schaumburg responded

Zeigler Chrysler Dodge Jeep RAM is glad you had an excellent experience with our team and that your service was so quick. We appreciate the feedback.

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