Carlos DeJesus
Carlos DeJesus at Universal Hyundai
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Carlos DeJesus

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
121 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

18 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.8

121 Reviews

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121 Reviews of Carlos DeJesus

November 15, 2024

Dealership Rating
Employee Rating

Attentive, courteous and professional is how I would describe the agents who dealt with me. Carlos de Jesus listened and advised me on what my best options would be on choosing a car. I am very happy wi More

by SYLVIAWILLIAMS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Faria

Nov 16, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai. We look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 07, 2024

Dealership Rating
Employee Rating

Carlos was great to work with. He ensured my husband and I that we would receive the best deal, for the best car and he did just that. Carlos was extremely professional and knowled More

by CHAR_LESIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Universal Hyundai responded

Thank you for your very kind review. Carlos and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Congratulations on your new 2025 GV70 Genesis! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

Dealership Rating
Employee Rating

Justin is amazing! This is my second car i’ve bought from him, and I would definitely come back just for him. Justin is efficient, patient, and knowledgeable! More

by LEXXIGJACOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2024

Universal Hyundai responded

Jacob, Thank you so much for your kind words for Justin, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 22, 2024

Dealership Rating
Employee Rating

It was by far the best experience I have had buying a car. We arrived all I wanted is to drive a Genisis but before I left I knew I had to take one home. And I did. More

by MROSELAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Simo Bassi

Aug 22, 2024

Universal Hyundai responded

Thank you for your review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 16, 2024

Dealership Rating
Employee Rating

Everyone was friendly and explained everything clearly. They did not pressure us to buy but presented everything professionally allowing us to make our own decisions. I would strongly recommend them for More

by rhdmkd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Jacob McNeely

Jun 17, 2024

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 24, 2024

Dealership Rating
Employee Rating

Excellent service and experience and everything went as well as expected, Great staff with knowledge More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Universal Hyundai responded

Thank you, Sam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 29, 2024

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Employee Rating

Omar Quintana is a real asset to your company He is very customer oriented. He is the reason I leased my Sonata at Universal. I live 60 miles away. Not satisfied with Finance Dept. Jose tried to snea More

by SEYVOGLINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Omar Quintana

Apr 29, 2024

Universal Hyundai responded

Thank you for the feedback. We appreciate your business and will share your comments with the team. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 25, 2024

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Employee Rating

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car More

by SHIVAMKR0273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 05, 2024

Dealership Rating
Employee Rating

Carlos had great customer service and in fact the dealership was good overall. The reason for the low scores is because we specifically asked if the car smelled like smoke and were told it was a nons More

by MPREVITEFL
Recommend Dealer
No

Other Employees Tagged: Carlos DeJesus

Mar 06, 2024

Universal Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava1@universalhyundai.com

January 14, 2024

Dealership Rating
Employee Rating

Carlos did an amazing job not rushing the entire process and truly helping me decide which car I wanted to buy. He allowed me to do an in depth test drive and helped me the entire day. Truly the best guy th More

by gabeggonzalezz
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus

Jan 15, 2024

Universal Hyundai responded

Gabe, Thank you so much for your kind words for Carlos, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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