Carlos Arias
Carlos Arias at Mercedes-Benz of Silver Spring

Carlos Arias | Page 3

Pre-Owned Sales Manager

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

4.7
63 Reviews
4.7

63 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

63 Reviews of Carlos Arias

January 15, 2023

Dealership Rating
Employee Rating

My experience had a few ups and downs. But, when it was all said and done - I’m 100% satisfied. More

by Smithz123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa , Ashley Ellis

Jan 18, 2023

Mercedes-Benz of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 23, 2022

Dealership Rating
Employee Rating

Customer focused dealership that strives to exceed the expectations of the customer. Purchasing a car from MB Silver Spring was a seamless process and they have definitely earned future business from me. More

by Sheila
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer , Papa Cheikh SENE, Khalil Nuri

Dec 25, 2022

Mercedes-Benz of Silver Spring responded

Hi Sheila, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 15, 2022

Dealership Rating
Employee Rating

Edward Moore was superb from our first conversation to the last document I signed. I told him recently out of all the years I’ve been buying cars I have never met a salesman as good as him. I definitely More

by brjpeaches
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2022

Dealership Rating
Employee Rating

Straight to the point, direct communication and quick to come to a deal. Exactly what was needed. More

by h.saeed88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Khalil Nuri

Aug 03, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

August 01, 2022

Dealership Rating
Employee Rating

My experience was amazing! Ashley Ellis and I connected same day that I inquired inventory. Came in test drove and appraised my trade, left out with my dream car. I am happy w More

by Adam B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, May Shyne , Ashley Ellis

Aug 02, 2022

Mercedes-Benz of Silver Spring responded

Hi Adam, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 23, 2022

Dealership Rating

I purchased a pre-owned 2020 Toyota Siena XLE Premium from Mercedes of Silver Springs. My salesperson Ashley Ellis and the entire team did an excellent job and provided excellent service. I was able to p More

by yaron_shahar
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Dorit Figueroa , Ashley Ellis, elefantis

Jun 24, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2022

Dealership Rating
Employee Rating

I came into the dealership to purchase a pre-owned certified vehicle. I was welcomed and helped by the dealership staff. Marcelo the salesperson that helped me was very knowledgeable and extremely hel More

by Poolu10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope to be of service to you again! Take care!

March 17, 2022

Dealership Rating
Employee Rating

Ed is amazing. We live in the Philadelphia area and drive by at least a dozen Mercedes’ dealers to come to buy our cars from Ed! He knows the cars better than anyon More

by Kim Hutchins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa, Edward Moore

Mar 20, 2022

Mercedes-Benz of Silver Spring responded

Hi Kim, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

March 02, 2022

Dealership Rating
Employee Rating

My first Mercedes purchase. . and it won't be my last! Thank you so much Edward Moore and the entire team who assisted me. You were very professional, knowledgable, very helpful More

by Starbucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer, Edward Moore , Charlotta Whitney

Mar 03, 2022

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2021

Dealership Rating
Employee Rating

Even though Mr. Moore was substituting for my salesman he did a great job in assisting me. Thank you Dr. Maritza Perez-Falero More

by drmaritza.perez
Friendliness
Price
Recommend Dealer
Yes
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