Carlos Arias | Page 3
Pre-Owned Sales Manager
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
63 Reviews
Write a ReviewDealership Experience
8 yrs, 3 mos
63 Reviews of Carlos Arias
January 15, 2023
My experience had a few ups and downs. But, when it was all said and done - I’m 100% satisfied. But, when it was all said and done - I’m 100% satisfied. More
Other Employees Tagged: Dorit Figueroa , Ashley Ellis
December 23, 2022
Customer focused dealership that strives to exceed the expectations of the customer. Purchasing a car from MB Silver Spring was a seamless process and they have definitely earned future business from me. expectations of the customer. Purchasing a car from MB Silver Spring was a seamless process and they have definitely earned future business from me. More
Other Employees Tagged: Brad Fischer , Papa Cheikh SENE, Khalil Nuri
August 15, 2022
Edward Moore was superb from our first conversation to the last document I signed. I told him recently out of all the years I’ve been buying cars I have never met a salesman as good as him. I definitely the last document I signed. I told him recently out of all the years I’ve been buying cars I have never met a salesman as good as him. I definitely plan to send him referrals. He’s now stuck with me Thanks Mr. Moore, you are simply the best. I appreciate you so much!! More
Other Employees Tagged: Keith Nichols, Dorit Figueroa, James McDonald, Edward Moore
August 01, 2022
My experience was amazing! Ashley Ellis and I connected same day that I inquired inventory. Came in test drove and appraised my trade, left out with my dream car. I am happy w Ashley Ellis and I connected same day that I inquired inventory. Came in test drove and appraised my trade, left out with my dream car. I am happy with my experience. Jim Elefantis the GM has an incredible staff at Mercedes Benz of Silver Spring, I highly recommend. More
Other Employees Tagged: Jim Elefantis, May Shyne , Ashley Ellis
June 23, 2022
I purchased a pre-owned 2020 Toyota Siena XLE Premium from Mercedes of Silver Springs. My salesperson Ashley Ellis and the entire team did an excellent job and provided excellent service. I was able to p from Mercedes of Silver Springs. My salesperson Ashley Ellis and the entire team did an excellent job and provided excellent service. I was able to purchase the vehicle and a warranty for an excellent price. Ashley was kind and courteous and answered all of my questions. The finance manager, Dorit Figueroa was great to work with and she gave me a great deal on a warranty without being pushy or trying to sell me anything I didn't need or didn't want. I was very comfortable working with her. The General Manager, Jim Elefantis stopped by and made sure that I was receiving excellent service. I'd like to commend Jim and his entire team for a job well done. I would definitely recommend friends and family to purchase a vehicle from Mercedes of Silver Spring. More
Other Employees Tagged: Jim Elefantis, Dorit Figueroa , Ashley Ellis, elefantis
April 26, 2022
I came into the dealership to purchase a pre-owned certified vehicle. I was welcomed and helped by the dealership staff. Marcelo the salesperson that helped me was very knowledgeable and extremely hel certified vehicle. I was welcomed and helped by the dealership staff. Marcelo the salesperson that helped me was very knowledgeable and extremely helpful throughout the whole process. The rest of the staff ensured that my whole sales experience was perfect without any issues. I’ll be coming back for my next car for sure! More
Other Employees Tagged: Jim Elefantis, Keith Nichols, Marcelo Via
March 17, 2022
Ed is amazing. We live in the Philadelphia area and drive by at least a dozen Mercedes’ dealers to come to buy our cars from Ed! He knows the cars better than anyon We live in the Philadelphia area and drive by at least a dozen Mercedes’ dealers to come to buy our cars from Ed! He knows the cars better than anyone. We always refer our friends and family to him. It’s an excellent dealership! More
Other Employees Tagged: Dorit Figueroa, Edward Moore
March 02, 2022
My first Mercedes purchase. . and it won't be my last! Thank you so much Edward Moore and the entire team who assisted me. You were very professional, knowledgable, very helpful . and it won't be my last! Thank you so much Edward Moore and the entire team who assisted me. You were very professional, knowledgable, very helpful and made this process a breeze. I couldn't be more pleased with my new Mercedes and will send my friends and family to see you. Thank you for the stellar customer service! More
Other Employees Tagged: Brad Fischer, Edward Moore , Charlotta Whitney
December 28, 2021
Even though Mr. Moore was substituting for my salesman he did a great job in assisting me. Thank you Dr. Maritza Perez-Falero did a great job in assisting me. Thank you Dr. Maritza Perez-Falero More
Other Employees Tagged: Dorit Figueroa, James McDonald, Edward Moore

