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Carlos Amezcua

Overview Reviews (283) Inventory (519)

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Carlos Amezcua

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Carlos Amezcua

Sales Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8

283 Reviews

Overview Reviews (283) Inventory (519)

4.8

283 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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283 Reviews of Carlos Amezcua

November 27, 2024

Dealership Rating

Employee Rating

I dropped my car for service, expecting to get it back later in the evening and they had it done before I knew it. Friendly, quick. later in the evening and they had it done before I knew it. Friendly, quick. More

by david_dinges2532

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Suarez

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Nov 27, 2024 -

Oakes Kia responded

David, we're delighted to hear that our Oakes Kia team provided you with quick and friendly service! We appreciate your feedback and look forward to assisting you again in the future.

November 02, 2024

Dealership Rating

Employee Rating

Great experience! All staff was friendly and helpful! Recommend this dealership if you're looking for a vehicle. All staff was friendly and helpful! Recommend this dealership if you're looking for a vehicle. More

by TJ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramzi Alamawi

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Nov 04, 2024 -

Oakes Kia responded

TJ, we're delighted to hear you had a great experience with our team at Oakes Kia! Thank you for recommending us and sharing your positive feedback. Safe travels in your new vehicle!

October 24, 2024

Dealership Rating

Employee Rating

They won’t fix the problem but they have time to call me up about a bad review asking me to change it “Tylor” up about a bad review asking me to change it “Tylor” More

by oberg_charles2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Dillon Corniels, Lacey Marquess , Taylor Adams

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Oct 25, 2024 -

Oakes Kia responded

Hi Charles. It's disappointing to hear about your experience, and I apologize for any frustration caused. We strive to address all concerns promptly and effectively, so it's concerning that this wasn't the case here. Please feel free to reach out directly if you'd like us to assist you further with resolving the issue. Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 24, 2024

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Employee Rating

Austin and Ramzi were amazing at all the process, from start to finish and even after we got done with the deal. Recommended 100% start to finish and even after we got done with the deal. Recommended 100% More

by ferchurin

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramzi Alamawi , Austin Seever

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Oct 24, 2024 -

Oakes Kia responded

Fer, we're delighted to hear that Austin and Ramzi provided such excellent service throughout your experience at Oakes Kia. Thank you for the recommendation!

October 24, 2024

Dealership Rating

Employee Rating

sold me a piece of trash any they won’t help cuz i paid cash cash More

by oberg_charles2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Steven Carroll, Chip Bashir, Dillon Corniels, Dominick Braswell, Logan Gaynor, Lacey Marquess , Taylor Adams, Matt Boutte, Savon Childs

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Oct 25, 2024 -

Oakes Kia responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 23, 2024

Dealership Rating

Employee Rating

We were the salesman’s first sale! He did an awesome job for being a newbie. He did an awesome job for being a newbie. More

by FOURCORNERSRN

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Karen Suarez

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Oct 24, 2024 -

Oakes Kia responded

Thank you for leaving Oakes Kia a five-star review! We are so glad our team was awesome, and we'll keep up the great work. Enjoy your new ride!

October 23, 2024

Dealership Rating

Employee Rating

The whole process was easy and quick. Taylor was awesome and very helpful answering all of my questions. Taylor was awesome and very helpful answering all of my questions. More

by owenmatt81

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Karen Suarez , Taylor Adams

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Oct 23, 2024 -

Oakes Kia responded

We're delighted to hear that Taylor made your experience smooth and efficient at Oakes Kia. Thank you for sharing this positive feedback!

October 17, 2024

Dealership Rating

Employee Rating

Carlos and everyone at Oakes Kia were very friendly and upfront with everything during the car buying process. I was impressed. upfront with everything during the car buying process. I was impressed. More

by bwirkus

Verified Customer

Recommend Dealer

Yes

Report | Print

Oct 18, 2024 -

Oakes Kia responded

We're delighted to hear that Carlos and the team made your car buying experience at Oakes Kia a positive one. Thank you for sharing your feedback, and we hope you're enjoying your new vehicle!

October 10, 2024

Dealership Rating

Employee Rating

Great experience. Marion was very knowledgeable and helpful. Recommend Oaks Kia for your when auto shopping! Marion was very knowledgeable and helpful. Recommend Oaks Kia for your when auto shopping! More

by lpritchard721

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dillon Corniels, Marion Martinez

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Oct 10, 2024 -

Oakes Kia responded

Thank you for the recommendation! We're delighted to hear that Marion provided a knowledgeable and helpful experience at Oakes Kia. We appreciate your support!

October 04, 2024

Dealership Rating

Employee Rating

Negotiated over the text was very straight forward with what I wanted and they delivered. what I wanted and they delivered. More

by sundeep

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Darren Iverson, Dillon Corniels

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Oct 07, 2024 -

Oakes Kia responded

Thank you for reviewing Oakes Kia! It was so kind of you to share your experience, Sundeep.

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