Carla Martinez

As I have stated in previous surveys of the dealership drop off of my vehicle was fast and courteous.The service consultant was polite and professional.I was disappointed in the accommodations in the wait drop off of my vehicle was fast and courteous.The service consultant was polite and professional.I was disappointed in the accommodations in the waiting area.There were no complimentary coffee tea bottled water or snacks available.The only way in and out of the waiting area was when the garage door opened to let a vehicle enter.I live in another borough and inquired about valet vehicle pick up and drop off to and from home and was told they didn’t offer it. More

by ANTHONYMORELLO40 Verified Customer Verified Customer

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Amazing. Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit Was so patient and helpfull. I am to to recomend atvanytime. Wish i can purchase another infinit More

by trev051 Verified Customer Verified Customer

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Good service fast informative helpful staff professional staff clean waiting area very fast service helpful staff clean waiting area very fast service helpful More

by JLONGARDO Verified Customer Verified Customer

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This was my 1st servicing for my Qx60 and the total experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and experience was great! John was very thorough in explaining to me what was going to be done and accurate on the time it would take. Thank you John and service team! More

by LARRYDEPASQUALE3 Verified Customer Verified Customer

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Carla was pleasant to work with, stayed on task, attentive and and helpful amazing person. attentive and and helpful amazing person. More

by NEEKS1983 Verified Customer Verified Customer

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Kings Infiniti is the best Dealer . I love it. All the best Infiniti.Good job Mr Danny. I love it. All the best Infiniti.Good job Mr Danny. More

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Nothing I paid for was not done The ECU computer was never updated at all never updated at all More

by Gravesande.ANTHONYR1212 Verified Customer Verified Customer

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I am completely satisfied with quality of service, great communication, ease of scheduling and timing. communication, ease of scheduling and timing. More

by ATANSKAYA99 Verified Customer Verified Customer

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John is a true professional. He always makes my service visits at Kings Infiniti a pleasure. He always makes my service visits at Kings Infiniti a pleasure. More

by GEODOLO Verified Customer Verified Customer

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Very nice but my problems persist and no work was listed as completed under warranty because car was not leased from their location as completed under warranty because car was not leased from their location More

by JOE12120 Verified Customer Verified Customer

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