Carla Martinez
Carla Martinez at Kings INFINITI
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Carla Martinez

Service Advisor

Kings INFINITI

20 Neptune Ave
Brooklyn, NY 11235

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4.8
48 Reviews
4.8

48 Reviews

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48 Reviews of Carla Martinez

January 17, 2025

Dealership Rating
Employee Rating

Nothing I paid for was not done The ECU computer was never updated at all More

by Gravesande.ANTHONYR1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 17, 2025

Dealership Rating
Employee Rating

I am completely satisfied with quality of service, great communication, ease of scheduling and timing. More

by ATANSKAYA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 15, 2025

Dealership Rating
Employee Rating

John is a true professional. He always makes my service visits at Kings Infiniti a pleasure. More

by GEODOLO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

January 10, 2025

Dealership Rating
Employee Rating

Very nice but my problems persist and no work was listed as completed under warranty because car was not leased from their location More

by JOE12120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matthew Raiten

January 03, 2025

Dealership Rating
Employee Rating

Knowledgeable, professional and customer friendly dealer. You can definitely relay on Carla Martinez’s recommendation/s. More

by Mikhail
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

December 28, 2024

Dealership Rating
Employee Rating

Carla did a great job communicating updates about my car. I drive from Staten Island just to go to this service center. More

by JVB98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Largana

December 26, 2024

Dealership Rating
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The customer service is amazing. The facility is clean and welcoming. I will definitely use them again. More

by FORKEI74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Hi Forkei74, thank you for taking the time to leave a review for us at Kings INFINITI, Inc.. We're happy we could meet your expectations!

December 22, 2024

Dealership Rating
Employee Rating

They are so great and professional in they work is my favorite infinity dealer I’m so happy to go there More

by FAAPDEALER1212
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 18, 2024

Dealership Rating
Employee Rating

Carla was great and very professional. Service was also done quickly and efficiently. Great overall experience More

by OLGAFABUSOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Olgafabusovich, we really appreciate your positive review!

December 18, 2024

Dealership Rating
Employee Rating

It was a good and easy process and I greatly appreciate the service that was provided More

by YEGORZADOR1212
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 28, 2024

Kings INFINITI responded

Yegorzador1212, your wonderful feedback and rating mean a lot to us.

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