Cameron Stough

Luis greeted me with a smile and a professional attitude. He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed He took note of my concerns with my vehicle. He kept me updated on the progress of the repairs. All of my concerns were addressed. Work was completed as promised. Vehicle was returned on time, and with fresh wash. THANK YOU LUIS! More

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Parts and service were both helpful and efficient . Also offered same day service to complete tire exchange !! Also offered same day service to complete tire exchange !! More

by JCRAVELLI Verified Customer Verified Customer

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Angie Berg provided me with outstanding customer service from the very beginning and beyond the final purchase of a great automobile! Ms. Berg remained in touch, making sure my purchase continued to be up from the very beginning and beyond the final purchase of a great automobile! Ms. Berg remained in touch, making sure my purchase continued to be up to my high expectations; she helped me days later in the kindest, most positive manner. I not only learned through the purchasing experience that the dealership was one of the best, also that Ms. Berg was a truly terrific professional in her field as was her associates: Michael Szafraniec, Angel Santana, Cameron Stough, and Julian Perez. Because of this amazing team, I am now recommending to family, friends, neighbors, and even a few strangers that Volkswagen of Downtown Chicago is the best way to go!!! More

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