Calvin Jeong | Page 6

In my recent visit to Hyundai, I had an exceptional experience with Calvin from the moment I asked him about what services were necessary to keep my car running smoothly. Calvin is always very attentiv experience with Calvin from the moment I asked him about what services were necessary to keep my car running smoothly. Calvin is always very attentive and knowledgeable with my car needs, and treats me like a VIP customer. During this particular visit, I wasn't feeling well, and I had to go to the doctor. Calvin showed empathy and made sure my car would be ready in time, even cleaning it up for me when I expressed my concerns. To ensure I had all the information I needed, he went above and beyond. He was gracious, patient, and genuinely cared about resolving my concerns. The most impressive aspect of their service was his proactive communication; they followed up to ensure I was completely satisfied with my purchase. He even provided helpful tips on how to make the most of my new car. Calvins professionalism and dedication turned what could have been an ordinary transaction into a memorable experience. I highly recommend Calvin for his outstanding customer service. I pass up multiple dealerships to come to South Bay Hyundai because I know I will be treated with dignity and respect. More

by Moore.chara Verified Customer Verified Customer

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Great dealership. They really treat every customer with respect and kindness. No challenge is too big for them. They really treat every customer with respect and kindness. No challenge is too big for them. More

by alavin27 Verified Customer Verified Customer

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Jeremy is the best. I always leave happy after my car has been serviced by SBH I always leave happy after my car has been serviced by SBH More

by bstrick.bs Verified Customer Verified Customer

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Overall great experience. I called other dealers for a problem I was having and this dealer was the only one who had any idea how to resolve my issue and were willing to do so I called other dealers for a problem I was having and this dealer was the only one who had any idea how to resolve my issue and were willing to do so in a timely manner. More

by neiman.josh Verified Customer Verified Customer

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They always get you in and out quickly and their service is always top notch is always top notch More

by joeyrainey2 Verified Customer Verified Customer

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Knowledgeable, experienced and friendly staff. Clean, comfortable and well stocked waiting area. Vehicle is serviced in time specified Clean, comfortable and well stocked waiting area. Vehicle is serviced in time specified More

by dlsnakedog Verified Customer Verified Customer

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great job, easy to work with as always! thanks guys!! see you next time olive needs a recall done! thanks guys!! see you next time olive needs a recall done! More

by Lori FoxWood Verified Customer Verified Customer

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Staff polite proffessional waiting area cleaned, service not aware of my scheduled appt,maybe confused. not aware of my scheduled appt,maybe confused. More

by jmpkep2000 Verified Customer Verified Customer

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Supposedly Hyundai took too long to provide the nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced nescessary parts to conduct and complete 3 to 4 Recalls on my car, which could have directly resulted in my having to have the transmission replaced at my expense and the car still has not reached 100k miles. After the repairs were completed I am beginning to see a better fuel economy but still not what was originally advertised and one of the reasons why I haven't driven it that much. Originally I bought this, my third Hyndai because I had good things from the prior two Excels I had. I had also driven other models on trips and they provided the mileage of 44MPG as advertised, I trusted the brand when I bought this model, only to find out that this one did not. However I did like the look of the car and I stayed with it driving long distances sporadically since I was only getting about 22 MPG or less before this final repair. Yes I got stipend cards from the company, but that was only for about $50 per card and there weren't that many, maybe 3 or 4. I am beginning to see an increase on mileage right now, but haven't really checked to see if it has in fact improved. I have not had a reason to refill the thank since it was repaired with the update, so I'm not quite sure if it will ever be the advertized 44 MPG's but it is getting closer to 30, maybe more. Next full tank will be the judge. I love the sleek ness of my cars shape and people still wonder what it is. I keep it spotless and since it's red, it gathers a lot of looks from old and young alike who wander what kind of car it is. If they ask me about it, I answer truthfully about it as well and the reputation of the company. It took a long time to come up with a fix about, but I still love my Veloster and drive it everyday for the few miles that that it takes to do what I need to do everyday. More

by geug24900 Verified Customer Verified Customer

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Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. follows up with each customer to ensure the experience is positive. More

by eric.nilson Verified Customer Verified Customer

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