Caleb Wight
Caleb Wight at Key Ford of Rockland

Caleb Wight | Page 8

Service Advisor

Key Ford of Rockland

2 Moody Dr
Thomaston, ME 04861

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4.4
98 Reviews
4.4

98 Reviews

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98 Reviews of Caleb Wight

November 14, 2024

Dealership Rating
Employee Rating

I will never do business with Key Ford. While it seems the work was adequate, communication lacked and what should’ve been a week long repair spanned almost a month. After leaving, I reques More

by Wpbengineer
Service Price Transparency
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Tamara Strong

November 13, 2024

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Truck was taken in to replace tire sensors. They replace all 4 of them and programmed them as need. Problem solved. They quoted a price and stuck to it. More

by vickilbarrett
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Recommend Dealer
Yes

Other Employees Tagged: Macy Bosma , Tyler Patterson, Tamara Strong

November 06, 2024

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Great service as always. Everyone was very friendly and they even brought my truck to me. Thank you! More

by toddstarbird
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tamara Strong

November 05, 2024

Dealership Rating
Employee Rating

They are better now than when it was Rockland Ford. Caleb and Chris (the service advisor's) were very helpful and I didn’t have to wait too long to get my car repaired. Nice waiting area. More

by SCOTTMHHI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Gamage

November 05, 2024

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Employee Rating

I dropped off the vehicle after hours and when I picked it up everyone was very pleasant and my van was waiting for me in the bay, ready to go. More

by peterlearyplumbing
Service Price Transparency
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Recommend Dealer
Yes

November 03, 2024

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Outstanding service completed on time for the $ amount quoted. Caleb understood my tire needs working with me and my tight budget. More

by ellie.curtis128
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Recommend Dealer
Yes

November 02, 2024

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Very effective and efficient. My car is in perfect condition even though it is 27 years old. Key Ford is the only thing place I take my Ford. More

by Jvgbcpa
Service Price Transparency
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Recommend Dealer
No
Nov 04, 2024

Key Ford of Rockland responded

Good morning, thank you for your kind words. We appreciate your business and really appreciate the review. I assume you meant to give us 5 stars not 1. If so, would you be so kind to change it? If not, please let me know how we can do better. My goal is to provide great customer service and take care of the community. Marie Forbes, GM 207-594-4466 x 305

October 31, 2024

Dealership Rating
Employee Rating

They did not push they let us talk about the purchase. And the truck had a full tank and clean More

by MTMANK
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Hallock, Seth Batty , Tyler Patterson, Tamara Strong

October 31, 2024

Dealership Rating
Employee Rating

I called for apt on 10/7 for oil change, state inspection, recall and rear wiper- scheduled for 10/16. Arrived and was told didn't have inspection sticker or wiper & was told would hold wiper, oth More

by beth
Service Price Transparency
Service Communication
Recommend Dealer
No

October 31, 2024

Dealership Rating
Employee Rating

Paid $180 for diagnosis only to be told no problem. Thus, problem still exists and I'm out $180. Will probably have to take the problem to Wiscasset Ford for proper diagnosis and repair. More

by wtower
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Recommend Dealer
No

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