Caleb Wight | Page 10

I received a notice on my Ford App that there was a recall on my 2024 Ford Edge. Although I had purchased this vehicle from another dealer 2 hours away I went to Key Ford for advice on the seriousness recall on my 2024 Ford Edge. Although I had purchased this vehicle from another dealer 2 hours away I went to Key Ford for advice on the seriousness of the recall. Caleb explained this to me and although not immediatly serious offered me an appointment to remedy the recall rather than having to travel the 2 hours back to the original place of purchase. The repair has been completed at Key. I appreciate the fine service More

by TBATTY Verified Customer Verified Customer

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I needed my oil changed entire rotated and inspection sticker staff was very respectful and friendly I have been going there for years and will continue sticker staff was very respectful and friendly I have been going there for years and will continue More

by tlrhomeenhanceme Verified Customer Verified Customer

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Thank you for clean and friendly service. It was easy to set up appointment. Very happy It was easy to set up appointment. Very happy More

by suzanne.mckenzie Verified Customer Verified Customer

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Fast prompt and pleasant to work with and good service and they look in to things got me back on the raod and they look in to things got me back on the raod More

by tbillings42178 Verified Customer Verified Customer

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Professional , knowledgeable and friendly staff. Very Clean and modern facilities. Comfortable waiting area. Highly recommend Key Ford. Very Clean and modern facilities. Comfortable waiting area. Highly recommend Key Ford. More

by gpajor8127 Verified Customer Verified Customer

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Caleb was very helpful and he answered my questions in a very respectful manner. He also was able to let me know by phone that my service was done when I was on a test drive with my wife who is looking for very respectful manner. He also was able to let me know by phone that my service was done when I was on a test drive with my wife who is looking for a new car., More

by bhguideservice Verified Customer Verified Customer

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I came for State inspection. Was told oilpan leaked said ok fix; then told plastic in pan and needed timing chains replace said ok then told bearing in counterbalance gone and me Was told oilpan leaked said ok fix; then told plastic in pan and needed timing chains replace said ok then told bearing in counterbalance gone and metal gone throughout engine and need new motor which I can't afford. I have to junk vehicle and pay a $3,000 plus bill with $2500 in labor ($500 was part for rear rotors) Why wasn't it said about metal throughout the engine when the oil pan was dropped before running up a hugh labor bill. Very disapppointing. Motor previous could hardly be heard especially at idle. Vehical was in excellent condition. More

by winchenbaughrandall Verified Customer Verified Customer

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Responsive service and knowledgeable techs. I am happy with the service and have been for years I am happy with the service and have been for years More

by CHUCK96 Verified Customer Verified Customer

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Good service ! Everyone was courteous! Happy with the customer pickup and delivery. Thank you all . Everyone was courteous! Happy with the customer pickup and delivery. Thank you all . More

by andreasaulnier Verified Customer Verified Customer

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The dealership treats clients politely and professionally! Highly recommend them to anyone who is searching for a reliable vehicle and service. professionally! Highly recommend them to anyone who is searching for a reliable vehicle and service. More

by koolkeith39 Verified Customer Verified Customer

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