Caleb Wight

My front defroster button is sticky and i brought it in under warranty and was told it is not sticking down. Try it on a cold morning and tell me it’s not faulty. That made me a lil mad. $33000 vehicle but under warranty and was told it is not sticking down. Try it on a cold morning and tell me it’s not faulty. That made me a lil mad. $33000 vehicle but wouldn’t replace a sticky switch. We have 2 identical vehicles. The switch sticks down on just mine. More

by Yelloyote Verified Customer Verified Customer

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Was notified of recall , was able to get it done thanks for the timely service for the timely service More

by donaldlitz42 Verified Customer Verified Customer

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Excellent service and very professional staff. I got in and out when they said I would. I got in and out when they said I would. More

by Guy Verified Customer Verified Customer

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Went beyond the obvious to make short work of resolving a 5 or 6 part problem that eventually was found to stem from 1 very old fashioned cause — melted insulation on an exposed wire. 5 or 6 part problem that eventually was found to stem from 1 very old fashioned cause — melted insulation on an exposed wire. More

by davros188 Verified Customer Verified Customer

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Great service - they diagnosed my issue and got it fixed quickly. Would recommend Key Ford service! quickly. Would recommend Key Ford service! More

by slg828 Verified Customer Verified Customer

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I had my car fixed at Key Ford. It is purring Now. A new muffler did the trick. I am very happy and everyone has noticed that my car sounds great. Thanks to Key Ford of Rockland It is purring Now. A new muffler did the trick. I am very happy and everyone has noticed that my car sounds great. Thanks to Key Ford of Rockland More

by 9acrewoods22 Verified Customer Verified Customer

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Got charged an extra $80 dollars for them replacing my headlight bulb while they were doing my oil change. So a $100 oil change cost me over $200 dollars. Plus I had a $100 dollars in my center console go headlight bulb while they were doing my oil change. So a $100 oil change cost me over $200 dollars. Plus I had a $100 dollars in my center console go missing after my oil change. Maybe that was just a coincidence. So a $100 oil change cost me over $300. Not a good day for me. More

by jameslassor Verified Customer Verified Customer

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I was surprised that I don't get free oil changes with my leased vehicle leased vehicle More

by kferland56 Verified Customer Verified Customer

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I will never do business with Key Ford. While it seems the work was adequate, communication lacked and what should’ve been a week long repair spanned almost a month. After leaving, I reques While it seems the work was adequate, communication lacked and what should’ve been a week long repair spanned almost a month. After leaving, I requested to be removed from all correspondence but still get emailed about purchasing a vehicle. Not recommended. More

by Wpbengineer Verified Customer Verified Customer

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Truck was taken in to replace tire sensors. They replace all 4 of them and programmed them as need. Problem solved. They quoted a price and stuck to it. They replace all 4 of them and programmed them as need. Problem solved. They quoted a price and stuck to it. More

by vickilbarrett Verified Customer Verified Customer

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