Calaise Jackson

I had a great experience buying a pre-owned car. Kayla, Johnny, and Mark made the process so smooth and easy. Thank you for all of your help! Kayla, Johnny, and Mark made the process so smooth and easy. Thank you for all of your help! More

Report | Print

This is an excellent dealership! Christina was very friendly and helpful. This dealership was able to expedite the sale in a timely manner. It is well run and staff are well informed Christina was very friendly and helpful. This dealership was able to expedite the sale in a timely manner. It is well run and staff are well informed. More

Report | Print

Joon An was very knowledgeable. I told him I was looking for a certified used CR-V with low mileage. During the test drive he answered all of my questions about the vehicle. We p I told him I was looking for a certified used CR-V with low mileage. During the test drive he answered all of my questions about the vehicle. We proceed to negotiate a fair price and I purchased a 2022 CR-V EX. More

Report | Print

Thank you for your honesty and straightforward negotiations. Your dealership is a rarity compared to how most dealerships interact. negotiations. Your dealership is a rarity compared to how most dealerships interact. More

Report | Print

Great dealership with knowledgeable and experienced employees. Got the exact car I wanted with a fair trade in offer. employees. Got the exact car I wanted with a fair trade in offer. More

Report | Print

Joon was very helpful and worked with us to find the perfect car. He was very professional and never made us feel rushed or pressured. perfect car. He was very professional and never made us feel rushed or pressured. More

Report | Print

Joon was a pleasure to work with as well as Alec in finance. I would highly recommend this dealership. I drove away with the exact car I wanted. finance. I would highly recommend this dealership. I drove away with the exact car I wanted. More

Report | Print

Excellent attention, fast service and easy to make business. Very understandable steps to be taken and options. business. Very understandable steps to be taken and options. More

Report | Print

We had a good experience buying my Honda CR-V hybid at DCH Kay Honda. Calaise was very nice when I called and encouraged me to come to the dealership and gave me helpful information. Scott Wendling was ve DCH Kay Honda. Calaise was very nice when I called and encouraged me to come to the dealership and gave me helpful information. Scott Wendling was very helpful, knowledgeable, patient, thorough and courteous throughout the whole process. After the purchase was completed, Scott explained in detail all the different features and functions. Thank you! More

Report | Print

Sean Goldman was a relatively new employee and really was not able to do much for me. Calaise Jackson did not even come down to greet us to put the face and name together of the person who I was correspond not able to do much for me. Calaise Jackson did not even come down to greet us to put the face and name together of the person who I was corresponding with, and that didn't happen when I arrived at the dealership for my first visit. I was just standing around waiting in line to check in while the overwhelmed cashier tried to take payments, check us in, and locate some sales staff for 3 walk-ins and us. I could have just as well walked in without an appointment. If she would have come downstairs as requested, when I called you upon my arrival and made sure I got set up with someone, then this would have been a much more pleasant experience. Yelica Torres took over as my contact which was a game changer. She gave me a much better quote over the phone and I continued to shop around. I got a lower quote but she agreed to match it so I came down to the dealership to complete the paperwork. On the floor I dealt with Jessica Villamena and she was totally awesome! Devin in finance was great, he did not try to stuff in extras and the agreed price was adhered to. The process did take 4 hours which was I was really only prepared for 2 to 2.5 hours. It was quite a wait for finance. More staff in finance is definitely warranted. More

Report | Print