CJ Phan
CJ Phan at Niello BMW Elk Grove
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CJ Phan

Sales Consultant

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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5.0
52 Reviews

Dealership Experience

2 yrs, 5 mos

Languages Spoken

English English

Vietnamese Vietnamese

5.0

52 Reviews

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52 Reviews of CJ Phan

March 08, 2025

Dealership Rating
Employee Rating

Extremely Caring with a goal to make the customers feel appreciated and provide the best service too More

by cguerrero777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 09, 2025

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 24, 2025

Dealership Rating
Employee Rating

CJ at Niello BMW took great care of me! The process was simple, staff was friendly, they answered all of questions. I would absolutely come back to buy a car from CJ and this dealership! More

by VroomVroom
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Massoud Qayoumi

Feb 24, 2025

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. CJ and the team are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

February 15, 2025

Dealership Rating
Employee Rating

CJ is extraordinarily the best guy to help you without a doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with thei More

by cguerrero777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 17, 2025

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 21, 2024

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Employee Rating

This dealership service is unmatched! I will always come back, these guys were great! CJ & Tom Hamid were amazing throughout the process, I couldn’t have asked for anyone better. More

by Cristal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Mohammadi

Dec 23, 2024

Niello BMW Elk Grove responded

Thank you so much for taking the time to share your feedback with us, Cristal. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 14, 2024

Dealership Rating
Employee Rating

Our appointment to look at the car was at 4:30. By the time we finished buying the car and left, it was 10pm. It took way too long. However, while we were there the customer service was amazing. We More

by CA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy D (helped with DMV paperwork and extended warranty)

Dec 16, 2024

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! CJ and all of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 27, 2024

Dealership Rating
Employee Rating

Due to my current situation, my experience could’ve been very stressful; I don’t know what I would’ve done without having someone like CJ to ease this process!! THANK YOU CJ…thank you Niello!! More

by blanchrincon27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: FAISAL NAZAR, Minh-AMAZING!!

Dec 01, 2024

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 20, 2024

Dealership Rating
Employee Rating

The sales experience was easy, and dealing with the staff went well. Negotiations were fair and to get to the handshake was a good experience overall. More

by ebghost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Niello BMW Elk Grove responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 14, 2024

Dealership Rating
Employee Rating

CJ and Niello EG have been great. I went in to try a specific model, but CJ sold me on something better. Everyone in the office was kind and I was greeted everywhere I went. I appreci More

by fionaschiang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 15, 2024

Niello BMW Elk Grove responded

Thank you so much for your kind words for CJ, and for taking the time to leave us this wonderful feedback! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 13, 2024

Dealership Rating
Employee Rating

Great service and experience with the team at Niello. Darren was especially supportive and went above and beyond to make us feel like our $120k investment was important and protected in every way. Than More

by BRAZMANTANGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson

Nov 15, 2024

Niello BMW Elk Grove responded

It's fantastic to hear that Darren and the team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

November 07, 2024

Dealership Rating
Employee Rating

CJ Phan and the whole staff were awesome, he worked really hard to make sure that I left with a car. I left with my new favorite car this beautiful X1 BMW X Drive and I love it.... More

by 000Empress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson, Jerome Duco

Nov 11, 2024

Niello BMW Elk Grove responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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