CJ Phan

Really appreciated the car delivery and genius support to our home, thank you very much our home, thank you very much More

by MARISSA.M.CHO Verified Customer Verified Customer

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When I previously test drove a car at Niello Elk Grove, from my short interaction with CJ and his friendliness even though I was not directly working with him at the time, I knew he was the kind of salesma from my short interaction with CJ and his friendliness even though I was not directly working with him at the time, I knew he was the kind of salesman I wanted to work with. I located his contact information on their directory and contacted him right away after having an unpleasant experience at Niello Sacramento. I explained to him my concerns and poor experience there then CJ took care of me right away! He is a very personable and an honest salesman! He took initiative to explain my situation to his Sales Manager Essex, and set me up to work with Finance Manager, Pov. All three gentlemen showed exceptional professionalism! You can tell they care about customer service before making a sale which speaks volumes to retain a client. CJ also went out of his way to introduce me to a Service Advisor for future needs, set me up with a BMW Genius (Johnathon who was great as well) while I waited to be processed. He also set up my car with a bow to take photos without me even asking! Truly such a pleasant experience. I highly recommend working with CJ! He will meet your expectations far beyond imaginable! Thank you again! More

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CJ were very helpful and and expedited my buying process. Highly recommended. I've been a loyal customer at Niello for over 20 years. Great customer experience. Highly recommended. I've been a loyal customer at Niello for over 20 years. Great customer experience. More

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After searching on the internet, the first car I liked was at the first dealership I went to, yours. And that was that! CJ helped me out in every way, and I enjoyed the conversation (to give an idea of was at the first dealership I went to, yours. And that was that! CJ helped me out in every way, and I enjoyed the conversation (to give an idea of my lifestyle). It is the perfect dealership for people in the foothills, avoiding the big population hubs of Folsom and El Dorado Hills. More

by HOLM0 Verified Customer Verified Customer

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Everything went smoothly and everyone was very helpful and friendly. I would defiantly recommend to a friend. and friendly. I would defiantly recommend to a friend. More

by BRI3-357 Verified Customer Verified Customer

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Great dealership they always help me out whenever I come and get my car service and get my car service More

by Allen my Verified Customer Verified Customer

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CJ is a very bright and polite. His listening skills are excellent and he genuinely cares about his customers!!! His listening skills are excellent and he genuinely cares about his customers!!! More

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CJ took extraordinary care in making sure we got our car and that we were happy. He delivered it late at night, and checked on us throughout the next few days to make sure we were happy. Very very pleased w and that we were happy. He delivered it late at night, and checked on us throughout the next few days to make sure we were happy. Very very pleased with CJ's service!!! More

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CJ was excellent. Very knowledgable, pleasant, fun to be around. Great guy to work with! Would recommend him to anyone else looking to purchase or lease a BMW. Helped Very knowledgable, pleasant, fun to be around. Great guy to work with! Would recommend him to anyone else looking to purchase or lease a BMW. Helped make my entire experience much more smoother and also answered questions from my parents as well. More

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CJ isn't there to sell you a car. He is there to help you buy a car. I purchased a 2019 Corvette sight unseen. All was well until I discovered a very serious problem. CJ told me n He is there to help you buy a car. I purchased a 2019 Corvette sight unseen. All was well until I discovered a very serious problem. CJ told me not to worry. CJ and other folks at Niello BMW worked with my local Chevrolet dealer and in short order a very expensive repair had been completed, all paid for by Niello. If you're in the market for a new BMW or a used car, I wouldn't hesitate to start with Niello. If you do, stop by and say "hello" to CJ for me. More

by Jerry Verified Customer Verified Customer

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