CHRISTOPHER STOCKTON

Was a good experience. Everyone was very nice and helpful. Would and have recommended dealership toothers. Everyone was very nice and helpful. Would and have recommended dealership toothers. More

by bhuff2979 Verified Customer Verified Customer

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Elder Ford had some of the most competitive pricing around. The process was efficient and convenient, allowing me to close the deal remotely and pickup my new electric vehicle fully charged. around. The process was efficient and convenient, allowing me to close the deal remotely and pickup my new electric vehicle fully charged. More

by lucas.corey Verified Customer Verified Customer

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Working with Kent (Christopher) was great, it felt like he made an earnest effort to work with me and find a vehicle when the ones I had been interested in were not available. He was a good salesmen, while he made an earnest effort to work with me and find a vehicle when the ones I had been interested in were not available. He was a good salesmen, while maintaining the interests of the business, he was not frustrating to deal with. The sales manager, Ali, could learn a lot when it comes to non-hostile sales tactics. Placing the onus on the customer, knowing exactly how much information they have, and acting like they're unreasonable, isn't clever, it's slimy and obvious. The finance process was fairly quick, though there was some miscommunication regarding an additional package. It was sorted out quickly, however I am concerned that when the amount financed increased by $3K, it was not mentioned, and I had to realize this based on the payments prior to signing. Bullet dodged, not sure where the communication was missed, but it will cause me to be more mindful of the invoices I receive while doing any further business with Lithia / Elder Ford. More

by Jmurray Verified Customer Verified Customer

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Ford announced free charger pro but dealer not supporting to get this. Given hurricane situation this would have been a life safer. Also not sure why no carpeted lariat mats available to get this. Given hurricane situation this would have been a life safer. Also not sure why no carpeted lariat mats available More

by jhhirsch Verified Customer Verified Customer

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Welcoming, no strong arm tactics, followed through with promise of delivering mats, follow up call later to see how everything was going promise of delivering mats, follow up call later to see how everything was going More

by deneeceb Verified Customer Verified Customer

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Salesman and service they did a good job also the dealer has a good warranty has a good warranty More

by keith.delucia Verified Customer Verified Customer

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I’ve purchased a few vehicles from ELDER FORD and I have satisfied with the cars and the complete service. They make sure my vehicle is serviced and always in tip top shape. I can’t wait for the trucks be m satisfied with the cars and the complete service. They make sure my vehicle is serviced and always in tip top shape. I can’t wait for the trucks be more affordable for me. More

by Happy Vehicle Owner Verified Customer Verified Customer

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Bought a platinum F150. Came with two door dents. Service was slow. No follow up from dealer on how to rectify the situation. Came with two door dents. Service was slow. No follow up from dealer on how to rectify the situation. More

by SETSMA Verified Customer Verified Customer

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Dealership put equipment that is out dated on used vehicle and charging full price and would not remove it also did other things to increase the price vehicle and charging full price and would not remove it also did other things to increase the price More

by malebag6960 Verified Customer Verified Customer

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Kent and Gino were beyond helpful in every regard, and were committed on following through with their promises, and ensuring complete satisfaction throughout the process. Slim on the finance side of thing were committed on following through with their promises, and ensuring complete satisfaction throughout the process. Slim on the finance side of things was very thorough in explaining all the warranties and made sure we got the best deal possible. Lastly, Cheyanne could not of been more helpful in communicating, and coordinating. They are 5 star, and really put the customers first! More

by cluet99 Verified Customer Verified Customer

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